• Additional fees may apply depending on the location of your hotel.
• Breakfast is not included in the tour, so please bring your own breakfast box from the hotel.
• [What to do if you are late for the meeting time]
• We apologize for the inconvenience, but we will respond as follows.
• If we are able to contact you, we will wait for 15 minutes from the time we are able to contact you, and then we will depart.
• If we cannot contact you, we will wait 15 minutes from the meeting time and will not depart after that time.
• What to wear and bring: Swimsuit (wear in advance)
• Large towel (bath towel)
• Wetsuits and rash guards (only if you wish to wear them)
• Camera fee of 250 pesos (if desired)
• Locker fee: 50 pesos (If you wish, you can store your belongings in the car except for valuables)
• Passport [Electronic form acceptable] If you rent a snorkel, you will need to pay an additional 100 pesos for a mouthpiece to prevent infection.
• *Prices are subject to change. Other: Please stay with your pre-determined buddy (pair).
• Be sure to raise your head above the water about once every 10 seconds and pay attention to the boat you are coming in on and other boats around you.
• If you feel unwell or get tired after swimming, please speak to a nearby staff member.
• Please do not turn on cameras, video flashes or lights.
• Contact with whale sharks is extremely dangerous. Do not block their path or get closer than 5 meters.
• Showers are available.
• For hotels north of Cebu city, an additional fee will be charged for long distance transfers. Please pay on the day.
• Depending on the hotel, it may be difficult to provide information. Fins can be rented for 100 pesos (paid on site).
• It can be chilly on the water, so bring a jacket.
• Please note that the schedule may change depending on the weather.
• Meals and seats are not included for children under 4 years old.
• There is no children's lunch menu available, but you can order additional meals on site.
• Please refer to the attachment for examples of the main menu.
• Italian restaurant additional order menu example.pdf Water is available for purchase on site.
• [Regarding the participation fee for one person]
• If there are other participants on the day, we will refund half of the price you paid for this tour. Please let us know the details on My Page.
• The vehicle will be shared and you will be riding with other passengers. Please note that the Philippine government may increase the entrance fee for the Oslob area.
• Please note that the tour price may increase after your booking is confirmed. If a price increase occurs after your booking is confirmed, you will be notified. If you still wish to participate, you will either be required to pay the difference on-site or an additional fee will be charged by platform.
• We use krill to feed the whale sharks. There have been no reported incidents, but if you have a strong allergy to shellfish, we ask that you take precautions such as taking medication beforehand just to be safe.
• Whale sharks are wild animals, and sightings are not guaranteed due to weather and other factors. Also, snorkel boats may not be able to depart depending on sea conditions. In the unlikely event that you are unable to see any whale sharks, we will refund USD 50.00 per person. Thank you for your understanding.

• Do not consume alcohol beforehand.
• Be sure to wear a life jacket.
• Child rates apply when accompanied by two or more adults. If there is one adult and one child, please apply as two adults.
• Children under the age of 4 may participate under the supervision of a parent or guardian.
• If your hotel changes, please be sure to notify us of the change before departing for Japan. If you forget to notify us of changes such as the hotel name, you may not be able to participate in the tour.

Please present the e-voucher on-site