The operator will contact you 4-5 days before your participation date.
Driver details will be sent out between the day before 6:00 PM and up to 2 hours before your scheduled time. Please be aware of your email or messenger apps (WhatsApp/Line/Wechat)　for notifications.

Vehicle Information: A 7-seater Toyota Alfa or a similar class vehicle can accommodate up to 6 passengers (including children) with 2 standard pieces of luggage if child seats are not used or up to 4 passengers with 4 standard-sized pieces of luggage.
A vehicle equivalent to the 9-seater Toyota Hiace can accommodate:
Up to 9 passengers (including children) and 7 standard pieces of luggage when child seats are not used.
Up to 6 passengers and 10 standard-sized pieces of luggage.

Baggage Details: Standard baggage size is 36cm x 25cm x 53cm. Oversized baggage will count as 2 pieces. You will be responsible for any missed boarding costs if the maximum number of passengers or permitted baggage allowance is exceeded.

Overtime service fee: If the service time exceeds 10 hours or service is rendered during 8:00pm-10:00pm, a surcharge of JPY5,000/hour will apply (less than 1 hour of service will also be considered as 1 hour)Additional fees can be paid in cash directly to the driver.