This is a one-way pick-up and drop-off service; if you need round-trip pick-up, please place an order separately
Please refer to the limit on the number of passengers that the vehicle can carry and provide the number of passengers, number of luggage, luggage size, and number of baby seats when booking. If the reservation content does not meet the requirements, the company reserves the right to change it
The driver is an English-speaking driver
A 60-min grace period applies for airport pick-up; the driver will arrive at the airport 30 minutes after the flight landing time and wait for 60 minutes. A 30-min grace period applies for the pickup for airport drop-off. To extend the waiting time beyond the grace period, the request will be subject to the driver's schedule and cannot be guaranteed. If the waiting time is extended, an additional fee (US$18 per 15 minutes) will be charged on-site. If local events or festivals lead to large crowds, the waiting time cannot be extended. Please evaluate the customs clearance time before booking
If you need emergency assistance during the service, please directly call the local fleet’s 24-hour customer service hotline +18057515032, or use the airport wifi to contact the WhatsApp account: +8618030751797. Please also keep your mobile phone turned on when using the car service so that your driver and customer service can be contacted in time you
Local drivers only use WhatsApp as the contact method
Pickup point: The driver will meet you at designated areas in different terminals of JFK Airport: T1 Pickup Point G T4 Pickup Point C3 T5 Pickup Point 3 T7 Pickup Point B T8 Pickup Point B