Reservation: The first step is to book the transportation service, which can be done online or through a customer service representative. During the reservation, information such as the departure and arrival location, the date and time of travel, and the number of passengers will be requested.

Confirmation: After the reservation, a confirmation with the details of the trip, including the pick-up time and location, booking number, and driver's contacts will be sent.

Pick-up: The driver will arrive at the agreed time and place to collect the passengers. Assistance with luggage will be provided and loading onto the transportation will occur.

Journey: The driver will take care of safely and promptly taking the passengers to their destination, making any stops as needed.

Arrival: The driver will accompany the passengers to their destination and help with their luggage. The trip is now over.