Once the booking has been made, our driver will check all the details, and if there is anything left unclear, will establish contact with the customer.

When the correct pick-up address and time, number of passengers and baggage are established, he will arrive at the pick up location around 5 minutes prior to the agreed time.

In case the passengers need help with carrying baggage, the driver will gladly help. For an easy and secure recognition, car make/model and license plate will be sent to the person who booked. In case of an airport transfer, the driver will be waiting in the arrivals greeting area, and hold a printed out name of the person which booked the ride.

Customers can send us their flight number and we will gladly monitor it for any delays, or early arrivals, so our driver could be there exactly on time of the plane landing.

Once on the road, travelers receive complimentary water, wi-fi and wet tissues. Also, we will gladly help with any advice, or anything else the passengers might need. For more than 4 parties, we can organize multiple cars if needed.