• Monday - Sunday
• 8:30 AM

Children under the age of 3 may travel free of charge, but they do not receive a bus seat or lunch. If bus seat or lunch is required, please book under the children's fare.

• If the Fuji Subaru Line is closed, we will visit Oshino Hakkai Village, Arakura Sengen Shrine, or Fujisan World Heritage Center. Also, due to traffic conditions and timing, some of our stops may be skipped altogether. However, we will try to adhere to the scheduled itinerary as much as possible. As a general rule, we do not provide partial refunds in these cases.
• The Hakone Ropeway and the Hakone Pirate Ship on Lake Ashi may not operate due to various reasons. We may visit an alternative location (also to keep the schedule on days with heavy traffic) such as Lake Kawaguchi (cruise), Hakone Komagatake Ropeway, Lake Ashi Boat Cruise, Mt. Fuji Panoramic Ropeway, Hakone-en Aquarium, Hakone Checkpoint, Hakone Shrine, etc.
• Depending on weather conditions (such as high humidity, heavy rain, fog), Mt. Fuji may not be visible.
• Please note that no refunds will be given for weather-related complaints or changes to the tour schedule made by the tour guide or any of our staff.
• If the minimum number of participants (1) is not reached, the tour will not take place that day.
• In case of severe weather or traffic congestion and if the bus cannot pass through the road to Mt. Fuji 5th Station, the tour will visit **Oshino Hakkai, Fujisan World Heritage Center, Lake Kawaguchi Oishi Park or Lake Yamanakako Hana no Miyako Park**. Please note that an alternative route may be omitted depending on road conditions.
• If you miss the bullet train after getting off at Odawara Station, there will be no refund. Please board the next available train in the non-reserved compartment. If you plan to take the Bullet Train after the tour, please be sure to select the Bullet Train departing from Odawara Station.
• Lunch Option: If you choose the No Lunch option, lunch is not included. Please pack your own lunch.
• Allergies or Gluten Free: unfortunately we do not provide gluten free meals, but we can accommodate most of the allergy requests.
• Muslim meal: Please understand that we do offer a Muslim-friendly meal (a pork and alcohol free meal) but it's not halal certified.

Your booking will be confirmed by the provider within 48 hours.

• A full refund will be processed if cancelled at least 2 days before date of selection.
• No refund will be processed if cancelled less than 2 days before the date of selection.

Show mobile or printed voucher to the staff before commencing the activity.

Upon booking confirmation, this ticket is valid on the date of selection only.