Thank you for booking on the Bremer Canyon Killer Whale Expedition.

Time:

7.45am arrival at the Bremer Bay Boat Harbour for pre-tour talks and
safety briefings, this is mandatory to attend.

Please don't be late, the boat can't wait!

Departure location:

Bremer Bay Boat Harbour. Lot 115 Swarbrick Road, Bremer Bay, Western Australia
6338

Located at the end of Swarbrick Road, Bremer Bay. Approximately 5 minute drive
from the town centre. From Wellstead Road (the main road into Bremer Bay) turn
onto Point Henry Road. Swarbrick Road is the first left-hand turn if coming
from town. arbor, Lot 115 Swarbrick Rd, WA 6338, Australia

Included:

Lunch, Morning and Afternoon tea. Hot drinks, water and soft drinks. Please advise us ahead of time if we need to be aware of any dietary requirements.

Commentary from our knowledgeable crew about local marine wildlife.

* New water activated PFD (life jackets) on board for peace of mind. Lightweight and easy to wear.

Researchers:

We have different researchers join us over the season. Although we aim to
have researchers on all the tours, due to their own personal schedules we
cannot guarantee they will be on every single tour throughout the season.

Weather:

All cruises are subject to favourable weather on the day. You can confirm your
booking by contacting our office on 08 9750 5500 prior to the tour.

What happens if the tour doesn’t depart because of the weather:

If the tour is cancelled by Naturaliste Charters due to inclement weather or
unforeseen circumstances we will endeavour to get you onto the next available
confirmed tour or a full refund applies.

Medical conditions:

Please advise us if you have any medical conditions that may affect your trip
out to the Canyon. Due to it being a long way off shore, that information may
be useful. Also due to the remoteness of the location we recommend you bring
any relevant medication with you.

What to bring:

Camera, towel, lip balm and sunscreen.

Clothing - Please bring warmer clothes as it is always much colder
offshore, and you may get wet from sea spray. Bring a waterproof jacket, and
pack an extra warm layer to bring on board. A hat that will not blow off, and
beanie and scarf. Comfortable quick-drying clothes and shoes that are non-slip
when wet.

Sea sickness pills - Please be prepared for this full-day Expedition and
take motion sickness tablets 1 hour prior to boarding (or as per instructions)
and also bring them with you. Seek advice from your pharmacist prior to your
tour.

Accommodation :

For local accommodation information please contact

Bremer Bay Community Resource Centre 08 9837 4171

bremerbay@bremerbaycrc.com

Albany Visitor Centre 08 9841 9290

stay@amazingalbany.com

www.amazingalbany.com.au

Or Google ‘Bremer Bay’ and choose from the options.

Share Your Experience:

This is a trip of a lifetime! We would love to see your photos and hear
all about your unique experience after the tour!

Facebook: Naturaliste Charters Bremer Canyon Killer Whale and Pelagic
Expeditions

Instagram: @naturalistecharters

Trip Advisor: Naturaliste Charters

Thank you!

Everyone coming on-board is actively supporting in this ground breaking
passive research and we thank you for your contribution in helping this
important research continue. To confirm your booking prior to departing for
Bremer Bay, or if you have any questions about the day, please contact our
office on 08 9750 5500.

Again, thank you and we look forward to you joining us on board the Bremer
Canyon Killer Whale Expedition.

_ We would love for you to let us know what you thought, if you enjoyed
your tour please head to TripAdvisor and leave us a review :)_

_
https://www.tripadvisor.com.au/Attraction_Review-g488329-d12263023-Reviews-
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By purchasing a ticket you confirm that you have read, understood and accept
the following terms and conditions:

WEATHER/CANCELLATION

We do not guarantee that your tour will take place at the scheduled time.
Schedules may change without notice for a variety of reasons including, but
not limited, to bad weather and technical disruptions. Scheduled times do not
form part of your contract with us.

We reserve the right to cancel or change a tour or to replace any boats at any
time in the interests of passenger safety. Weather and sea conditions can
change quickly and this may alter the status of your tour at any time. In
rough sea conditions, the boat captain may increase child age limits or place
restrictions on or refuse to carry passengers with medical conditions and/or
limited mobility and passengers who are pregnant.

HEALTH/SAFETY

Our highest priority is your safety and comfort, and our health and safety
requirements are here to ensure this. We may refuse to carry you if we, acting
reasonably, are not completely satisfied that it is practicable and safe for
you to participate in the tour. Before you make any booking you must tell us
if you (including all participants in your booking) suffer from any illness,
disease or other mobility or medical condition which may make it impracticable
or unsafe for you or other passengers to participate in the tour, or if you
think you could be affected by adverse sea and weather conditions.

All tours carry a degree of risk and by participating in the tour provided by
us you are expressly assuming those risks personally and are, to the maximum
extent permitted by law, releasing us and our officers and employees from any
liability, claims, losses, damages or expenses caused by any event, including,
but not limited to: personal injury or death, property loss or damage, acts
which may be construed as negligent or accidental, any other loss, damage,
suffering, emotional or nervous disorder.

To ensure maximum safety and enjoyment of the tour by yourself and other
passengers you must follow all reasonable instructions given by our staff
before, during and after the tour and you agree that you will ensure that any
children in your care do the same. You are responsible for the safety and
protection of your own personal possessions at all times.

Even if you have a booking, we may refuse to carry you if we reasonably
believe that carrying you may put the safety of the boat or the safety or
health of any person in the boat in danger or at risk, or if you have not
obeyed the instructions of our staff or a member of the crew of the boat
relating to safety or security, or if you require special assistance and you
have not previously made arrangements for such assistance, or if you are drunk
or under the influence of alcohol or drugs, or we reasonably believe you are
in unlawful possession of drugs.

CHECK IN DEADLINE

Check-in deadlines apply and may be strictly enforced. To help us get your
tour away on time, ensure you are at the departure point by the time
specified. You will not be able to check-in after the check-in deadline.
Arrival after the check-in deadline may result in you losing your tour and the
entire fare paid. The boat will not be held for you if you arrive late at the
departure point. We are not liable to you for any direct or indirect loss or
damage you may suffer as a result of your late arrival at either check in or
the departure point.

GUARANTEE

There is no guarantee that whales will be seen on your tour. If whales are not
sighted on your tour, our no whale policy applies.

SUMMARY OF FARE CONDITIONS

Online Bookings

The name Naturaliste Charters will appear on cardholder statements for
bookings made through this website.

Tour Cancellation

In the event that your tour is cancelled due to adverse sea or weather
conditions a full refund will be given or you will be given the opportunity to
reschedule.

Booking Cancellation or Changes

To cancel or change your booking please contact our office directly (08) 9750
5500.

No refunds will be given in the event of your failure to notify us of your
cancellation before the check-in time.

We accept Visa, MasterCard and Eftpos. We can accept cash on the day only if a
credit card is given to secure the booking.

AGREEMENT

By purchasing a tour ticket you are saying that you understand and accept the
above terms and conditions and also that you:

(1) agree that your successors, executors, administrators and next of kin
are bound by the terms and conditions;

(2) agree, to the maximum extent permitted by law, not to commence any
litigation or proceedings in any country in relation to the risks and perils
of the tour and to indemnify us against any such claims;

(3) consent to receive medical treatment in the case of injury, accident or
illness during the tour and to indemnify us against any claims in respect of
this treatment;

(4) agree that any photographs, films, sound, video or other recordings
taken of events or people by anyone during the tour will not be used in any
promotion or advertising without our consent, however, we may use such images
or recordings at our complete discretion without any prior approval;

(5) confirm that the email address you have provided belongs to you or is
authorised for your use and that you consent to us sending to you, from time
to time and until such time as you unsubscribe, marketing information
(including surveys) in relation to our business and your experience with us;

(6) agree that this Agreement is governed by Australian Law

PRIVACY POLICY

Any personal information we collect from you will be kept confidential to the
best of our ability. You will appreciate, however that we cannot guarantee
the security of transmission. By purchasing a tour ticket you are confirming
that the use of your email address for marketing or survey purposes as
mentioned above is an authorised use of your personal information.

Please enjoy your Whale Watch or Expedition experience, and please contact our
friendly staff should you require further information or clarification
regarding the above terms and conditions.

Cancellation Policy

Cancellation of tours by Naturaliste Charters

Our guest's safety and comfort is always our priority. We constantly monitor
sea conditions along the coastline and respond professionally to any changes.
This may mean:

• Cancellation of a Tour

• Restrictions may be placed on passengers with medical or mobility problems.
The child age limit may be raised.

Tours may also be cancelled if we have not met the minimum passenger number
requirement.

A full refund will apply to tours cancelled due to inclement weather or any
other safety reason if it cannot be rebooked to the customer’s satisfaction.

**Cancellations by guests **

Cancellations by guests will incur a minimum 20% fee. Cancellations 14 days or
less prior to departure incur a 50% fee. Cancellations 7 days or less of
departure, no refund applies. If you need to change your booking please
contact the office directly on (08) 9750 5500.