• Our team will be waiting for you at the airport with a sign bearing your name.
• Your driver will wait up to 60 minutes after your flight's confirmed arrival time.
• Please provide the correct arrival time and flight number at the time of booking. Our team will track the flight's status and can accommodate delays.
• If your flight is delayed or its arrival time moves up, please contact our team as soon as possible so we can check whether the transfer can be rescheduled.
• Changes cannot be made once the vehicle has already arrived at the airport and the waiting period has begun. After the 60-minute wait, the driver must leave the airport, and the booking will be treated as a NO SHOW, with no right to a refund, since the service was made available and the maximum waiting period was honored.
• The service price covers the transfer from Alejandro Velasco Astete International Airport to hotels located in downtown Cusco. If you have questions about your hotel's location or want to confirm whether your address falls within our coverage area, please contact our team before booking.
• Cusco sits at roughly 3,400 meters (11,150 ft) above sea level. Because of this, many travelers prefer to settle into their hotel at a relaxed pace after the flight. Our transfer provides exactly that convenience, allowing you to head straight to your accommodations and begin acclimatizing to the altitude at your own pace.