To activate your eSIM, scan the QR code provided in your confirmation email or app. Follow the on-screen instructions to complete the activation process on your device.
Is my device compatible with eSIM?
Most modern smartphones, including recent models from Apple, Samsung, and Google, support eSIM. Check your device's specifications or the manufacturer's website to confirm compatibility.
Can I use my eSIM for data only?
Yes, the eSIM provided by Pelago is designed for data usage only. Voice calls and SMS may not be supported, depending on your device and plan.
What should I do if I encounter issues with my eSIM?
If you experience any issues, try restarting your device and ensuring that your eSIM is properly activated. If problems persist, contact Pelago's customer support for assistance.
Can I switch between different eSIM profiles?
Yes, you can switch between different eSIM profiles on your device. Go to your device's settings, select the eSIM profile you want to use, and activate it. Make sure to deactivate the previous profile if necessary.
Easy to use . Cheap .
Eazy to use, i will use it for a next trip
Very good, very recommended
Easy to install, good coverage
Not working when it should be
The eSIm does not work. It says PDP authentication failure, unable to connect to any 5G network.