📶 Network: Connections to major local mobile network at 4G/LTE/5G speeds, depending on location and availability
🗓️ Activation: Plan starts upon installation
📊 Plan Type: Mobile Data only (Voice & SMS not supported)
🔥 Mobile Hotspot: Supported
💳 Billing: One-time prepaid package with no auto-renewals or contracts
📉 Data Policy: Data plan has a limit in total data usage and operates under a Fair Usage Policy (FUP). If usage exceeds the limit, data speed will reduce to at least 128 kbps
📲 Compatibility: Works with eSIM-compatible phones
and tablets that are not carrier locked. Refer to device list here.
⏳ Expiration: Start using the eSIM within one month of purchase
🆔 Verification (eKYC): Not required
What's included
INCLUDED
Mobile data connectivity
4G/LTE/5G network access
Mobile hotspot support
One-time prepaid package
Instant activation upon installation
NOT INCLUDED
Voice calls
SMS messaging
eKYC verification (not required)
Additional information
Key Features
Mobile data connectivity
4G/LTE/5G network access
Mobile hotspot support
One-time prepaid package
Network & Coverage
Connections to major local mobile network at 4G/LTE/5G speeds, depending on location and availability
Plan Details
Plan starts upon installation
Start using the eSIM within one month of purchase
Data plan has a limit in total data usage and operates under a Fair Usage Policy (FUP). If usage exceeds the limit, data speed will reduce to at least 128 kbps
One-time prepaid package with no auto-renewals or contracts
Device Compatibility
Works with eSIM-compatible phones
and tablets that are not carrier locked. Refer to device list here.
プロバイダー
Japan
Frequently asked questions
How do I activate my eSIM in Japan?
To activate your eSIM, scan the QR code provided in your confirmation email or app. Follow the on-screen instructions to complete the activation process on your device.
Is my device compatible with eSIM?
Most modern smartphones, including recent models from Apple, Samsung, and Google, support eSIM. Check your device's specifications or the manufacturer's website to confirm compatibility.
Can I use my eSIM for data only?
Yes, the eSIM provided by Pelago is designed for data usage only. Voice calls and SMS may not be supported, depending on your device and plan.
What should I do if I encounter issues with my eSIM?
If you experience any issues, try restarting your device and ensuring that your eSIM is properly activated. If problems persist, contact Pelago's customer support for assistance.
Can I switch between different eSIM profiles?
Yes, you can switch between different eSIM profiles on your device. Go to your device's settings, select the eSIM profile you want to use, and activate it. Make sure to deactivate the previous profile if necessary.