• Reservations are available for groups of 2 or more, but for join tours, the minimum departure group is 7 people (based on adults).
  
• If the minimum number of participants is not met, we will notify you individually up to 2 days prior to the departure date regarding a full refund or a date change.
• Adults are 7 years of age or older, children are 25 months to 6 years of age, and infants under 24 months are free.
  
• For joint tours, if the number of children in the reservation exceeds the number of adults, the 'adult fare' will be charged for the children.
  
• Operation status is determined by the detailed cost guide (Coast Guard) based on weather and wave conditions on the day. (Subject to cancellation prior to departure)
  
• Drop-off service is not provided when using additional resort facilities after the joint tour.
  
• Departure date, time, and points are subject to change depending on local conditions.
• The tour will proceed even in rainy weather.
• If you have a history of respiratory diseases or surgery, please inquire when making a reservation.
• If you need to wear hearing aids or earplugs, please inquire when making a reservation for safety reasons.
• Wearing a life jacket is mandatory, and please avoid individual activities in areas without safety personnel.
• Those who have a hangover or have consumed alcohol on the day cannot participate.
• As this is a water activity, please exercise caution if you have a systemic disease or are in poor physical or mental condition, and please consult with us in advance.
• You may not participate if your health condition on the day is deemed to pose a health risk.
• Children's life vests and snorkeling equipment are provided, but as the gear may not fit all children, we recommend bringing your own.
• We will notify you separately if any additional charges apply.
• The event may be canceled due to natural disasters, and we will notify you individually if the event cannot proceed.
• Partial refunds are not available if the duration is shortened or the schedule is changed due to reasons such as natural disasters.
• If you are not at the designated pickup time and location, or if you are more than 5 minutes late, you will not be able to use the product.
• Please keep your valuables safe and take care not to lose them.
• Please make sure to purchase travel insurance individually.
• We are not responsible for accidents caused by your own health (such as pre-existing conditions) or accidents caused by your own negligence.
  
• Our company is responsible for providing information regarding this independent travel package, while the actual trip is conducted through local operators.

[Cancellation Processing Business Days and Hours]
* Cancellation acceptance period: Weekdays 10:00 AM – 6:00 PM (excluding weekends and public holidays)
Cases received after business hours will be processed on the next business day.