• Monday to Thursday: 10:00–19:00 (Last admission: 18:00)
• Friday to Sunday: 10:00–21:00 (Last admission: 20:00)
• Please note: Actual operating hours may vary. Refer to the official on-site announcement on the day of your visit for the most accurate information.

• Re-entry is not permitted once you leave the venue.
• Climbing on props or set pieces within the venue is strictly prohibited. Any accidents resulting from such behavior will be the sole responsibility of the individual.
• Real-name ticketing reminder: Traveler information must be entered at the time of booking and must match the actual visitor’s ID. Mismatched information may result in denied entry.
• Tickets are non-divisible and must be used in full. Partial cancellations are not supported. All guests in the booking must enter together. If any member cancels, please cancel the entire order and rebook.

• One adult can bring up to two children under 90cm (inclusive) or 3 years old (inclusive) into the museum free of charge.
• Children's tickets must be purchased for those exceeding the number.

• All areas of Madame Tussauds Shanghai are accessible to wheelchairs, strollers, and visitors with reduced mobility.
• The attraction is located on a single floor, allowing free movement in any direction.
• A limited number of wheelchairs are available for borrowing at the entrance on a first-come, first-served basis (ID required).
• Large electric wheelchairs may not be suitable for some areas.
• Some surfaces may be uneven, so please watch your step at all times.

Your booking will be confirmed by the provider instantly.

No cancellations and refunds are allowed for this activity.

Show mobile or printed voucher to the staff before commencing the activity.

Upon booking confirmation, this ticket is valid on the date of selection only.

• By Bus: Routes 18, 20, 37, 46, 167, 518, 537, 930, 952
• By Subway: Just a 1-minute walk from People’s Square Station (Metro Line 1, Line 2, and Line 8)