📶 Network: Connections to major local mobile network at 4G/LTE/5G speeds, depending on location and availability
🗓️ Activation: Plan starts upon installation
📊 Plan Type: Mobile Data only (Voice & SMS not supported)
🔥 Mobile Hotspot: Supported
💳 Billing: One-time prepaid package with no auto-renewals or contracts
📉 Data Policy: Data plan has a limit in total data usage and operates under a Fair Usage Policy (FUP). If usage exceeds the limit, data speed will reduce to at least 128 kbps
📲 Compatibility:Compatibility: Works with eSIM-compatible phones and tablets that are not carrier locked. Refer to device list here.
⏳ Expiration: Start using the eSIM within one month of purchase
🆔 Verification (eKYC): Not required
What's included
INCLUDED
Mobile data connectivity
4G/LTE/5G network access
Mobile hotspot support
One-time prepaid package
Instant activation upon installation
NOT INCLUDED
Voice calls
SMS messaging
eKYC verification (not required)
Additional information
Key Features
Mobile data connectivity
4G/LTE/5G network access
Mobile hotspot support
One-time prepaid package
Network & Coverage
Connections to major local mobile network at 4G/LTE/5G speeds, depending on location and availability
Plan Details
Plan starts upon installation
Start using the eSIM within one month of purchase
Data plan has a limit in total data usage and operates under a Fair Usage Policy (FUP). If usage exceeds the limit, data speed will reduce to at least 128 kbps
One-time prepaid package with no auto-renewals or contracts
Device Compatibility
Compatibility: Works with eSIM-compatible phones and tablets that are not carrier locked. Refer to device list here.
정보 제공자
United States
Frequently asked questions
What devices are compatible with the Pelago eSIM for USA & Mexico?
The Pelago eSIM is compatible with most modern smartphones, including iPhones (iPhone XS and later) and Android devices that support eSIM functionality. Please check your device specifications to confirm compatibility.
How do I activate my Pelago eSIM in Mexico?
To activate your Pelago eSIM, scan the QR code provided in your confirmation email or app. Follow the on-screen instructions to complete the activation process on your device.
Can I use my Pelago eSIM for data and calls in both the USA and Mexico?
Yes, the Pelago eSIM allows you to use data and make calls in both the USA and Mexico, providing seamless connectivity across the border.
What should I do if I encounter issues with my eSIM connection?
If you experience connection issues, try restarting your device, ensuring that your mobile data is enabled, and checking your network settings. If problems persist, contact Pelago customer support for assistance.
Can I switch between different eSIM profiles on my device?
Yes, you can switch between different eSIM profiles on your device. Go to your device's settings, select the eSIM profile you want to use, and activate it. Make sure to deactivate the previous profile if necessary.