1. Booking the Service
Customers conveniently book their transfer through Viator by selecting their destination and providing essential details such as the number of passengers, luggage specifications, and any special requests. Upon confirmation, they receive an email with all trip details, including the driver’s information for a seamless experience.

2. Pick-Up Process
For airport pickups, the driver greets customers in the Arrivals Hall, holding a clearly visible nameboard at the designated Meeting Point. For non-airport locations, the driver arrives promptly at the specified address. Assistance is provided for loading luggage, and any customer preferences, such as music or air conditioning settings, are accommodated to ensure comfort.

3. The Transfer
Passengers enjoy a premium, air-conditioned ride in a modern vehicle. Equipped with GPS, the driver ensures the most efficient and smooth route to the destination. For added comfort, amenities such as bottled water and Wi-Fi (when included) are available, elevating the travel experience.

4. Arrival at the Destination
Upon reaching the destination, passengers are safely dropped off at the specified address. The driver unloads all luggage and ensures customer satisfaction by offering a friendly farewell, leaving passengers with a lasting positive impression of the service.

This streamlined process guarantees a professional and stress-free journey from start to finish.