First of all, driver safety is very important. He's not wearing his seat belt, only when reaching toll station. Overtaking and when cutting back into lane very close to the vehicle, get honk several times. Video chatting with his wife and daughter, looking at videos similar to tiktok. Making several calls to people. Everytime when he look at the phone, the car sway and he pull back suddenly. Highway speed limit 100 but he's driving at 70 cause looking at the phone. He's putting the passengers in danger. Luckily we planned way ahead and did not miss our flight. Even both of us are very tired, we dare not take a nap, prepared to have a lookout for him. Luckily, we safely landed at the airport.

The Limousine sent was MP luxury from hyundai, The driver was very professional and on-time. He was vibing with our songs and helped us with luggage too. Even thought the road were blocked due to sapa he patiently waited and reached the destination before time and was focused on driving. The only improvement I would suggest are - the communication from the coordinator has to be improved, they changed the vehicle and did not inform us when it reached our hotel - the coordinator did not even give his name while chatting, and when we requested for a particular vehicle type he dismissed the request and said will share details only 2hrs before the journey - The food stop has to be changed, the one we went was very rude and was asking payment even for restroom