Start your trip to Korea even more lightly and excitingly with ZIMCARRY!

ZIMCARRY is a same-day luggage delivery service connecting major airports,
train stations, ports, and hotels.

As soon as you arrive in Korea, leave your heavy bags at ZIMCARRY and set off
on your journey freely with a light heart from the very first day.

If you drop off your luggage at the airport or train station, we will safely
deliver it to your hotel, allowing you to save valuable time and head straight
to exciting tourist destinations.

You can meet ZIMCARRY at any popular travel destination in South Korea, from
Seoul to Busan and Jeju.

Don't get exhausted from carrying heavy luggage; focus solely on the joy of
traveling with your loved ones!

I highly recommend this to families traveling with children, long-term
travelers with a lot of luggage, and all smart travelers who want to make the
most of every day.

Rest assured, our professional delivery team will deliver your valuable
luggage to its destination in the safest and most reliable way possible.

Say goodbye to heavy luggage. Shall we create a perfect and free trip with
ZIMCARRY?

1. ZIMCARRY service supports same-day delivery between airports, train stations, and hotels, allowing you to travel comfortably from the first day to the last day of your trip without the burden of luggage.
2. You can easily and quickly drop off and pick up your luggage at ZIMCARRY stores located in major hub airports and train stations without wasting time.
3. The delivery service fee includes same-day in-store storage by default, so you can use the service reasonably without the burden of separate storage costs.
4. ZIMCARRY's professional delivery team takes responsibility for carefully and safely delivering your valuable luggage to your destination (hotel).

※ Baggage delivery available for this product: Delivery from 'Daegu Airport'
to 'Hotels in Daegu' (one-way)

※ If you would like to use the luggage delivery service in other areas or at
airports, train stations, or hotels, you can check
[here] .

The content of this product is provided by machine translation and may not
reflect the actual information, please take this into consideration before
booking.

※ Guide to ZIMCARRY Luggage Delivery Service

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• Please be sure to check the following information before using the service!

• Available Accommodations: Available only at hotels and accommodations that
operate a front desk and luggage storage services.

- Accommodations not listed on the official ZIMCARRY website may be difficult
to use.

- Please check the registered accommodations
[here]
.

• Quantity Standard: Based on the 'number' of items, not the size of the
luggage.

- Example 1: 1 suitcase + 1 backpack = Total 2 reservations

- Example 2: 4 suitcases + 2 backpacks = Total 6 reserved

• Check Time: Please be sure to check the drop-off location, drop-off cut-off
time, and pickup time for your selected shipping option.

• Required Information Registration: Please be sure to register your 'baggage
photos' and 'hotel voucher' via the link sent after your reservation is
confirmed by the day before your stay.

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1. How to use the baggage delivery service

• One-way delivery / Daegu Airport → Daegu Hotel

① Select the service date and baggage drop-off time to make a reservation.

② Once your reservation is confirmed, on the day of service, drop off your
luggage at the ZIMCARRY store at Daegu Airport.

③ Enjoy traveling freely without heavy luggage.

④ Collect the delivered luggage at the hotel front desk.

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2. Baggage Size and Handling Guidelines

• Available baggage

- Dimensions: Sum of Width (L) + Length (W) + Height (H) is 180cm or less,
weight is 30kg or less

- Types: Suitcases and backpacks

- Criteria: Based on the 'number' of bags, not the size.

- Example 1: 1 suitcase + 1 backpack = Total 2 reservations

- Example 2: 4 suitcases + 2 backpacks = Total 6 reserved

• Items that cannot be shipped (must be carried in person)

- Cash, precious metals, high-value electronic devices, hazardous materials
and flammable substances, weapons/explosives, other valuables and fragile
items

- Compensation is not available for the loss or damage of valuables, high-
value items, or items at risk of breakage, so please make sure to keep them
with you.

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3. Frequently Asked Questions (FAQ)

• Before using the service

Q1. Is it available at all hotels?

A1. This service is only available at hotels and accommodations that operate a
front desk and luggage storage services. It may be difficult to use at
unregistered hotels, so please check in advance
[here]
.

Q2. Why do I need to register luggage photos and hotel reservation vouchers?

A2. Registration is required so that delivery staff can accurately identify
your valuable luggage, cross-reference it with your hotel reservation
information, and safely deliver it to the designated hotel.

Q3. Can I use the service even if the names of the 'delivery service
reservation holder' and the 'hotel reservation holder' are different?

A3. Yes, it is possible. However, please be sure to register your hotel
reservation voucher for accurate delivery. Please leave a contact ID, as the
customer service center may request additional verification if necessary.

Q4. Can I receive separate notifications before using the service?

A4. Once your reservation is confirmed, an email containing usage instructions
and a link to register your luggage photos will be sent.

• Hotel Use

Q5. Do I need to contact the hotel in advance?

A5. There is no need to contact us separately. Please pick up your delivered
luggage at the hotel front desk.

• Delivery and Receipt

Q6. Around what time is delivery completed? Is there a possibility of delay?

A6. Baggage will be delivered sequentially within the announced timeframe.
Delivery times may be slightly delayed depending on traffic and weather
conditions.

Q7. What happens if I am late for dropping off or picking up my items?

A7. Please contact the Customer Center immediately. Usage may be restricted or
additional costs may apply depending on operational conditions.

• Change Reservation

Q8. Can I change my reservation information?

A8. If you contact the customer center before your scheduled date of use, we
will inform you whether changes are possible depending on operational
conditions.

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4. Precautions for Purchase and Use

1) Precautions Before Purchase

• Baggage fees are calculated based on quantity, and if the actual items
differ from the information entered, payment of the difference may be required
on-site.

• Your reservation will be finally confirmed once the 'voucher' or
'reservation history link' is sent after payment is completed.

• Please double-check the service usage date, delivery route, same-day drop-
off cut-off time, and operating hours before making a payment.

• Refunds are not available for same-day cancellations or no-shows.

• You must personally carry valuables, items at risk of damage, precious
metals, cash, dangerous goods, etc., and compensation is not available in case
of damage or loss.

2) Precautions Before Reservation

• Baggage can only be shipped if the sum of the width, height, and depth is
180cm or less and the weight is 30kg or less.

• Please check in advance if the hotel is available for service before making
a reservation.

• Please enter the information accurately, as use of the service may be
restricted if the information you provide (reservation name, accommodation
name, etc.) is inaccurate.

3) Precautions after booking

• Please double-check that the information entered during the reservation
(reservation name, hotel name, delivery route, etc.) is accurate.

• Please be sure to upload your 'baggage photos' and 'hotel reservation
voucher' via the 'Reservation Details Link' in the voucher/email sent upon
reservation confirmation by the day before your stay.

• Please adhere to the designated baggage collection and claim hours. Same-day
delivery may not be available if you visit the store after the designated time
or if your baggage is not present at the hotel front desk.

• Please present your mobile reservation details or printed voucher when
visiting a ZIMCARRY store to drop off or pick up your luggage.

• Please contact the Customer Center immediately if you need to change your
reservation information or if any issues arise on-site.

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5. Baggage Damage and Other Disclaimers

• ZIMCARRY is committed to delivering your luggage safely. However, please note that the company does not assume liability for compensation regarding the following issues that may arise during the delivery process, so please be sure to check before use.

1) Minor cosmetic damage occurring during the normal shipping process

• Minor wear and tear, damage, or loss of wheels, handles, and accessories
(name tags, etc.)

• Fine scratches, dents, pressure marks, stains, and dirt on the surface of
luggage

• Damage caused by defects or aging of the baggage itself

2) Restricted items and oversized baggage

• Baggage exceeding dimensions (sum of 180cm or less) and weight (30kg or
less)

• Loss and damage of valuables, cash, jewelry, high-value electronic devices,
items at risk of damage, and perishable goods not in your possession

3) Other force majeure

• Delivery delays and damages caused by unavoidable external factors beyond
our control, such as natural disasters, bad weather, or severe traffic
congestion