All of our departures are always on schedule.  (Strict 10 minute Tolerance)

Holbox Shuttle will not make any refunds in case you miss the shuttle due to personal reasons or delays in your flight or ferry. In such cases we will try to fit you in any of our other units only if they are available at the time. Please be aware that if you miss your shuttle we have no obligation to figure out any other transportation means for your party.
Our Holbox Shuttle is a non-stop two hour drive from the moment you board our shuttle at Cancun International Airport to the port of chiquila from which you can take the ferry to Holbox Island. (Ferry Tickets are not included in your Holbox Shuttle Fee). We advise you to use the restroom before boarding. IF YOU CANT FIND OUR REPRESENTATIVE PLEASE CALL THE PHONE NUMBER THAT WE PROVIDE YOURSELF DONT ASK FOR HELP NO OTHER PEOPLE.
we dont recognize any payment that you do in cash at the airport we are always at the ferry terminal and if we are late we will provide a solution with no extra cost YOU DONT NEED PAY CASH OR PAY AGAIN AT THE CANCUN AIRPORT.

Ferries to Holbox Island usually depart every hour but there are always water taxis (small boats) for hire at the port of chiquila.

Extra Bags
Your ticket include one bag p person up to 25 kg, if yo have more than one piece of lugagge you need parchase another ticket before you bar the van, keep in mid that we reserve our rigth to take you of you have extra lugagge not reported before you get to our meeting point. Our space for lugagge is limited.

Departure Point

The departure meeting point for our Holbox Shuttle service is located In front of the "Welcome Bar" on domestic terminal #2 of Cancun Airport where a fully identified representative of our company will arrive at the scheduled time holding a sign that will read: “Holbox Shuttle by Holbox Adventure” He will assist you to board our unit once he has verified your tickets and that all the passengers in his list are there.

Keep your boarding tickets handy, as you will need them to identify your party as you board our Shuttle to the port of Chiquila.

Your ticket is only valid for the reserved time and date.

What’s included in the Holbox Shuttle Fare?Our Holbox Shuttle service fare includes only the direct non-stop shared transportation service from Cancun airport to the port of Chiquila or vice versa at the specified time and date whichever applies to your reservation.

 What’s not included in your Holbox Shuttle Fare?
Tips or gratifications to our operators are not included in your fare netiher foods or beverages of any kind or other than specified.

Luggage and Carry - on Bags
Our transportation Shuttle has been equipped for your comfort therefore your reservation includes only one 25 (kilogram) piece of regular Luggage.If you require extra space please let us know immediately to let you know how to pay for the extra space if you have extra Lugagge you need book for another ticket We take no Kate Surfing Bags Or Gear we have limited space in our lugagge compartment.