• Wednesday to Sunday: 10:00 AM - 9:30 PM

• Venue: meso ceramics, 475 Geylang Road, Level 2F, Singapore 389434
• Approximately 5–8 minutes' walk from Aljunied MRT Station.
• Please arrive before your scheduled session time.

1.Handmade Nature of Ceramic Work

All pieces made in our workshops are handmade by participants. Each piece will carry the natural variations, surface marks, and imperfections that are inherent to the craft — including uneven walls, glaze pooling, colour variation, and tool marks. These are not defects. They are the character of a hand-made object. Workshop pieces are not produced to retail or commercial quality standards and should not be expected to be uniform in appearance.

2. Cracked and Crazed Pieces

Ceramic clay is a natural material with its own unpredictability. Minor cracks, crazing, or surface imperfections may develop during the drying or firing process and are beyond our control. A piece with minor cracks that does not crack through the base remains structurally sound and may continue to be used functionally — for decorative purposes, as a planter, a storage vessel, or for dry use. Cracked pieces should not be used for food, beverages, or liquid storage. Meso Ceramics does not offer refunds for cracked pieces resulting from the natural firing process.

Should you wish to have a replacement piece made, we are happy to arrange a replacement piece for a fee of SGD 25, subject to availability. You will receive your original piece along with the replacement.

3. Kiln Firing

Kiln firing is an unpredictable process. While we take every care in loading and firing your work, minor changes in colour, texture, and surface finish may occur between your unfired and fired piece — this is the nature of the medium and part of what makes each piece unique. Ceramic firing is an unpredictable process, and not all damage or loss can be prevented. Meso Ceramics will not be held liable for pieces that crack, warp, or are otherwise affected during firing.

4. Collection of Fired Pieces

Pieces are typically ready for delivery within 8 to 12 weeks of your workshop date. Our team sorts and packs pieces chronologically from the kiln, and we ask for your patience and understanding throughout this process. To allow us to manage this efficiently, we kindly request that participants refrain from enquiring about the status of their pieces before the 12-week period has passed.

5. Bookings and Cancellations

Workshop bookings are confirmed upon full payment. Rescheduling is allowed and subjected to availability and a SGD 20 administrative fee. No-shows and same-day cancellations are non-refundable. Meso Ceramics reserves the right to reschedule or cancel a session due to unforeseen circumstances. In such cases, participants will be offered a full refund or a transfer to the next available date.

6. Late Arrivals

Workshop sessions begin at the scheduled time. Participants who arrive more than 15 minutes late may not be able to complete all components of the session. No refunds or rescheduling will be offered for late arrivals.

7. Studio Safety

Participants use the studio at their own risk. The studio environment includes wet surfaces, sharp tools, and ceramic materials. Meso Ceramics is not liable for personal injury or damage to personal property occurring within the studio premises.

8. Photographs and Content

Meso Ceramics may photograph or film workshop sessions for use on our website and social media channels. If you prefer not to be photographed, please inform the facilitator at the start of your session.

9. Children and Accompanying Guests

Children under 12 must be accompanied by a participating adult. Non-participating guests are welcome to observe but may not use studio equipment.

10. General

Meso Ceramics reserves the right to amend these terms at any time. Continued participation in our workshops constitutes acceptance of the current terms. For any queries, please contact us at hello@meso.com.sg.

• No prior pottery experience is required.

• Children under 12 years old must be accompanied by a participating adult.
• Non-participating guests may observe but are not permitted to use studio equipment.

• Valid photo ID (if requested for verification).
• Booking confirmation or mobile voucher.
• Trimmed nails.
• Comfortable clothing suitable for pottery work.

• Gender-neutral restroom available onsite.
• Slippers are provided in-house.

• Your booking will be confirmed instantly upon successful payment.

• No cancellations, refunds, or changes are permitted after booking confirmation.
• No-shows and same-day cancellations are non-refundable.
• Recheduling is subject to availability and a SGD 20 administrative fee.
• If Meso Ceramics cancels or reschedules a session due to unforeseen circumstances, participants will be offered a full refund or transfer to the next available date.

• Present your mobile voucher or booking confirmation upon arrival.
• Voucher is valid only for the selected session date and time.

• Venue: Meso Ceramics, 475 Geylang Road, Level 2F, Singapore 389434
• Approximately 5–8 minutes' walk from Aljunied MRT Station.
• Please arrive before your scheduled session time.