1. Age Restriction:

• Minimum age: 10 years old
• Participants under 18 must be accompanied by a parent or guardian.

This tour is not recommended for:

• Children under 10
• Elderly guests with limited mobility
• Individuals with heart, respiratory, or ear conditions

2. Transportation Zone:

• Free pick-up Area: Duong Dong Area, (Except The Shells Resort Area), Bai Truong Area, Bai Sao Area, Bai Khem Area, Sunset Town Area.

3. Health & Safety Advisory:

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Health clarification form states that customers don’t have existing health issues such as heart disease must be provided.
• This activity is not stroller and wheelchair-accessible.
• If you have a flight on the same day, please do not join the diving activity.
• Schedule your dive at least one day before your flight to ensure maximum safety.

• Please check your email or WhatsApp for the operator’s confirmation message.
• Arrive at the meeting point at least 15 minutes before the scheduled start time. Late arrivals may be considered no-shows.
• This is a shared transfer and pick up could be early or late. Enter your hotel name and address at the checkout page.
• The operator will re-confirm your pick-up time in advance.
• The itinerary may change due to weather or unforeseen circumstances. Please check your messages or app for updates.
• No refunds will be given for no-shows or late arrivals.
• For booking requests made after purchase, please contact this number (+84) 969888520.
• You should bring your underwater camera, there are staff who will assist you to record video and take pictures for you without surcharge.
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the activity. If this happens, you have the option to reschedule or request a full refund.

Please present the e-voucher on-site