Fantastic service. The greeter was easy to find , friendly and walked us through all the steps necessary allowing us to avoid a very lengthy line in immigration. We will book it again when we return.

If you want to save time in Immigration and Customs, I strongly recommend this service. Our service provider Karma was standing at the gate with the name placard. while the VOA normally doesn't take much time but the real difference is felt during immigrations and customs. Highly recommended.

This is awesome. It took me and my wife less than 10 minutes from leaving the gate tills the VIP team members had taken us to our found our driver outside the airport building. We had to do VOA too because online did not work for us. I wish we had known this service last year when it took over 2 hours to get through the airport. Love it!

Excellent. The gentleman who escorted us (RIZKY) was great, fast, spoke very good English.

The staff is supportive and friendly. It wast a fantastic experience which support us in time spend reduction and effort.

Very nice young man but basically no real understanding of English. VOA, and most importantly for me, a fast track through immigration were both well managed. (I only had carry on luggage) Would certainly use the service again

Was very helpful, my vip guide helped me all the way. He even contacted my taxi driver to give him up to date

I really liked the service. Person was there waiting for us and was very helpful. I recommend highly.