— What You Can Expect —

Arrival Fast Track – Meet & Assist

• Airport assistant waits at the Immigration Area holding a name sign

• Priority support at immigration checkpoint

• Quick and smooth entry into Vietnam

Departure Fast Track – Meet & Assist

• Meet at the Gate A. Our staff will hold the sign with customer's English
name

• Guests complete airline check-in on their own

• Assistant escorts through immigration lanes

— Important Information —

• Service available 24/7

• Children under 24 months: Free (details still required during booking)

• Guests must remain in designated priority lanes during assistance

• Full flight details required at least 24 hours before service time

• Customers must inform us immediately of any flight delays or schedule
changes

— Required Passenger Information —

• Full English name (as in passport)

• Flight number & airline

• Arrival / Departure date & time

• Number of passengers