Please confirm your exact arrival and departure time, as well as your train frequency number. We will track the status of your train and wait if there is any delay.

Pick up from Poroy Train Station:
Our staff will be waiting for you at your return to the train station. They will be holding a sign with your name written on it. Your driver will escort you to your designated private vehicle and drive you to your hotel.

Pick up from hotels in Cusco:
Your driver will wait for you at the hotel for 15 minutes. We will pick you up 1 hour before your departure from Cusco. Feel free to request a different pickup time if needed.