You will be picked up from your Dover Cruise Terminal and taken directly to Heathrow airport or Hotel. Your chauffeur will arrive at least 15-20 minutes prior to your scheduled pick-up time and will meet you with your name on a board sign outside the cruise terminal. the chauffeur will assist you with your luggage and then escort you to your vehicle. Sufficient time will be allowed for any traffic delay so you are always on time and never late.