If you encounter issues with your eSIM, you can troubleshoot by restarting your device, checking your network settings, or ensuring that your device is updated to the latest software version. If problems persist, contact Pelago's customer support for assistance.
Tried the Singapore eSIM by Pelago during my trip on 11 Mar 2026 and had a great experience. Installation was quick and easy, and the network affiliation provided seamless mobile internet connectivity throughout my stay. It was reliable, convenient, and perfect for staying connected while traveling. Highly recommended for anyone visiting Singapore.
Booking was seamless, received it within minutes....installation was easy.
Sim didn't activater in singapore.tried so much but its of no use. Really need refund for this. Its completely waste of money for me.
Could not connect to the internet although I had full signal strength after loading the esim in my phone. So it was a waste of time and money. Better go to the shops within the airport to get esim if planning to go out of Singapore airport.
The SIM did not work properly and it stopped working on the 4th day.