📶 Network: Connections to major local mobile network at 4G/LTE/5G speeds, depending on location and availability
🗓️ Activation: Plan starts upon installation
📊 Plan Type: Mobile Data only (Voice & SMS not supported)
🔥 Mobile Hotspot: Supported
💳 Billing: One-time prepaid package with no auto-renewals or contracts
📉 Data Policy: Data plan has a limit in total data usage and operates under a Fair Usage Policy (FUP). If usage exceeds the limit, data speed will reduce to at least 128 kbps
📲 Compatibility: Works with eSIM-compatible phones
and tablets that are not carrier locked. Refer to device list here.
⏳ Expiration: Start using the eSIM within one month of purchase
🆔 Verification (eKYC): Not required
What's included
INCLUDED
Mobile data connectivity
4G/LTE/5G network access
Mobile hotspot support
One-time prepaid package
Instant activation upon installation
NOT INCLUDED
Voice calls
SMS messaging
eKYC verification (not required)
Additional information
Key Features
Mobile data connectivity
4G/LTE/5G network access
Mobile hotspot support
One-time prepaid package
Network & Coverage
Connections to major local mobile network at 4G/LTE/5G speeds, depending on location and availability
Plan Details
Plan starts upon installation
Start using the eSIM within one month of purchase
Data plan has a limit in total data usage and operates under a Fair Usage Policy (FUP). If usage exceeds the limit, data speed will reduce to at least 128 kbps
One-time prepaid package with no auto-renewals or contracts
Device Compatibility
Works with eSIM-compatible phones
and tablets that are not carrier locked. Refer to device list here.
ผู้ให้บริการ
Hong Kong
Frequently asked questions
What is an eSIM and how does it work?
An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular plan without needing a physical SIM card. It works by downloading a profile from your carrier directly to your device, enabling you to connect to the mobile network.
How do I activate my eSIM in Hong Kong?
To activate your eSIM, you need to scan the QR code provided by Pelago or enter the activation details manually in your device's settings. Follow the instructions in the activation email or app to complete the setup.
Which devices are compatible with Pelago's eSIM in Hong Kong?
Pelago's eSIM is compatible with a range of devices, including newer models of iPhones, iPads, and select Android devices. Please check the compatibility list on Pelago's website for specific models.
Can I use my eSIM for data only, or can I also make calls?
Pelago's eSIM can be used for both data and voice calls, depending on the plan you choose. Make sure to select a plan that includes voice services if you need to make calls.
What should I do if I encounter issues with my eSIM?
If you experience any issues with your eSIM, you can troubleshoot by restarting your device, checking your network settings, or re-scanning the QR code. If problems persist, contact Pelago's customer support for assistance.