【Duration (Excerpt from the Terms of Use)】
• The duration of this activity is approximately 30 minutes. The duration may be longer depending on crowd conditions, weather, or other factors. Please allow sufficient time for the experience.
【Important Notes】
• During the activity, photos and videos can only be taken using the camera system installed in the area. The camera system service is included in the experience fee.
• To prevent accidents caused by falling objects during the activity, personal belongings are strictly prohibited in the activity area (especially smartphones, cameras, passports, or other identification documents).
• All personal belongings in pockets, etc., must be stored in the designated lockers before participating in the activity.
• If you are found to have brought personal belongings into the activity area, it may be considered a violation of the Terms of Use, and your experience may be terminated.
• Please always follow the instructions of the staff within the activity area. If you do not follow staff instructions, or if staff determine that your behavior is dangerous or causes inconvenience to other guests, your experience may be terminated even during the activity.
• Due to the nature of the activity, there are many uneven surfaces on the floor. Please pay close attention to your footing while in the activity area. We cannot be held responsible for injuries or accidents caused by falls or other incidents due to personal negligence.
• The activity may be canceled depending on weather conditions at the time of the experience, such as strong winds, lightning, or heavy rain.
• There are no smoking areas within the activity area or inside the tower. Smoking is prohibited.
【Refund Policy (Excerpt from the Terms of Use)】
• Refunds cannot be issued for cancellations due to customer circumstances after check-in has been completed.
• If a participant fails to comply with the Terms of Use or staff instructions and the activity is terminated at the staff’s discretion, no refund will be issued.
• Refunds cannot be issued under any circumstances when vouchers or coupons not issued by our company are used.