Driver was very punctual and friendly

Friendly and helpful driver. This is a reliable company. I have used their services more than once.

Very helpful and punctual driver. A reliable transportation company that can trust.

Our flight into Osaka was three and a half hours late. We were able to communicate with Pelago and our assigned driver. It was the best decision to organise a private shuttle to our hotel. Thank you for the amazing service! We look forward to using this service in the future.

Great and the cheapest service I could find online. Much cheaper than Uber and Go for on the day, the driver came early and waited for the actual time for us to leave. Helped with luggage, friendly (I travelled with a 4 year old, he had a child seat). The car was a Toyota Alphard, very clean and got to the airport on time

The transfer was excellent. The rate is not too expensive and the driver was at location ahead of time. Immaculate service. The operator created a whatsApp group so that there will be less anxiety as excellent communication was delivered through that group. (Xiao) Li, our assigned driver was very polite and helpful. Thank you so much for your help!

Fantastic service. The driver arrived earlier than scheduled. The car was really spacious and luxurious. Driving was also great. Highly recommend this. Makes airport transfer really comfortable.

Everything went well. Driver reach out to us a day before . Driver arrive on time at pick up point. The ride to airport was smooth . Highly recommend to book via Pelago.