📶 Network: Connections to major local mobile network at 4G/LTE/5G speeds, depending on location and availability
🗓️ Activation: Plan starts upon installation
📊 Plan Type: Mobile Data only (Voice & SMS not supported)
🔥 Mobile Hotspot: Supported
💳 Billing: One-time prepaid package with no auto-renewals or contracts
📉 Data Policy: Data plan has a limit in total data usage and operates under a Fair Usage Policy (FUP). If usage exceeds the limit, data speed will reduce to at least 128 kbps
📲 Compatibility: Works with eSIM-compatible phones
and tablets that are not carrier locked. Refer to device list here.
⏳ Expiration: Start using the eSIM within one month of purchase
🆔 Verification (eKYC): Not required
What's included
INCLUDED
Mobile data connectivity
4G/LTE/5G network access
Mobile hotspot support
One-time prepaid package
Instant activation upon installation
NOT INCLUDED
Voice calls
SMS messaging
eKYC verification (not required)
Additional information
Key Features
Mobile data connectivity
4G/LTE/5G network access
Mobile hotspot support
One-time prepaid package
Network & Coverage
Connections to major local mobile network at 4G/LTE/5G speeds, depending on location and availability
Plan Details
Plan starts upon installation
Start using the eSIM within one month of purchase
Data plan has a limit in total data usage and operates under a Fair Usage Policy (FUP). If usage exceeds the limit, data speed will reduce to at least 128 kbps
One-time prepaid package with no auto-renewals or contracts
Device Compatibility
Works with eSIM-compatible phones
and tablets that are not carrier locked. Refer to device list here.
ผู้ให้บริการ
Colombia
Frequently asked questions
How do I activate my eSIM for use in Colombia?
To activate your eSIM, scan the QR code provided in your confirmation email or app. Follow the on-screen instructions to complete the activation process on your device.
Is my device compatible with the eSIM?
Most modern smartphones, including recent models from Apple, Samsung, and Google, support eSIM technology. Check your device specifications or the manufacturer's website to confirm compatibility.
What should I do if I encounter issues with my eSIM?
If you experience any issues, try restarting your device and ensuring that you have a stable internet connection. If problems persist, contact Pelago's customer support for assistance.
Can I use my eSIM in multiple devices?
Typically, an eSIM can only be active on one device at a time. If you want to switch to another device, you may need to deactivate it on the current device first.
How do I manage my eSIM settings?
You can manage your eSIM settings through your device's settings menu. Look for the 'Cellular' or 'Mobile Data' section, where you can view, edit, or remove your eSIM profile.