• Weekdays: 09:30–18:00 (Last admission: 17:00)
• Weekends: 09:30–20:00 (Last admission: 19:00)
• Afternoon Session: Admission from 15:00 onwards

Please note that actual operating hours may vary. Refer to the official attraction website for the latest updates.

Facility Maintenance:

• All attractions undergo daily, weekly, monthly, and annual inspections.
• These may lead to temporary suspension or delayed opening of certain rides or venues.
• Please refer to on-site announcements for real-time updates.

Security Checks:

• All bags and personal items are subject to security inspection at park entry or any area deemed necessary by the park.
• The park reserves the right to refuse any items.

Unattended Items:

• Items left unmanaged in the park will be handled appropriately by staff.

Due to weather or unforeseen conditions, the park may adjust, delay, or cancel:

• Opening hours
• Attractions
• Performances
• Please check on-site announcements for up-to-date information during your visit.

Items forbidden by national laws or deemed unsafe/unhealthy by the park are not allowed:

• Please consult the official guidelines from Shanghai Haichang Ocean Park.
• Perishable or processed foods
• Items requiring insulation
• Alcoholic beverages
• Foods with strong odours

Allowed:

• Personal food items in limited quantities, strictly for individual consumption

Animal Policy:

• Pets are not allowed in the park.
• Exceptions apply for guide dogs and specific groups invited by official organisations.

• Booking Restriction: Only available for non-Mainland China users.

• Children under the age of 3 (excluding those who are already 3 years old), or with a height of 100 cm or below, can enter the park free of charge.
• Children aged 11 and below must be accompanied by at least one paying adult for park entry.

• Your booking will be confirmed by the provider within 24 hours.

• No cancellations and refunds are allowed for this activity.

• Show mobile or printed voucher to the staff before commencing the activity.

• Upon booking confirmation, this ticket is valid on the date of selection only.