• This eSIM can only be used after real-name registration in accordance with the Hong Kong Telecommunications (Registered Subscriber Identification Card) Regulations.

  
  

• You will receive a QR code via email immediately after placing your order. Simply scan it to install the device, saving you the hassle of mailing a physical card.

  
  
• No SIM card ejector tool is needed, and you don't have to worry about losing your original physical SIM card. Your original number will still be able to make calls and receive SMS messages while you are abroad.
• It supports mainstream applications including Facebook, WhatsApp, Line, Google Maps, Gemini, etc. (TikTok and ChatGPT are not supported), allowing you to stay connected with the world while traveling in Hong Kong and Macau.
• China Unicom official product, with guaranteed connection quality and after-sales customer service!

The content of this product is provided by machine translation and may not
reflect the actual information, please take this into consideration before
booking.

Real-name registration instructions:

• Available documents

The following identity documents are supported: Hong Kong Identity Card,
People's Republic of China Passport, Exit-Entry Permit for Travelling to and
from Hong Kong and Macao, Macao Special Administrative Region Passport, Macao
Permanent Resident Identity Card, Taiwan Resident Travel Permit to Mainland
China, and overseas passports.

• Registration process

(1) Install eSIM and select "Obtain SIM number automatically";

(2) Select document type

(3) Take a photo of the original identification document and upload the image;

(4) Verification via facial recognition or "Smart Convenience";

(5) The system automatically recognizes the name, date of birth, and identity
document number. If necessary, the user can make corrections.

(6) Verify that the information is correct, agree to and check the declaration
terms;

(7) Submit (If the customer verifies that the information is correct and has
not been modified, the registration is completed. If the customer manually
modifies the personal information identified by the system, the real-name
registration can only be completed after manual review and approval).

• Frequently Asked Questions | Cannot find eSIM

If you cannot find the eSIM during registration, please first confirm that it
has been successfully installed, and then turn off Wi-Fi and turn on mobile
data for the eSIM before trying again. If it is a dual-SIM device, please set
this eSIM as the default data card, and it is recommended to use Chrome,
Safari, Firefox or QQ browser for real-name registration.

For any other questions, please contact customer service.

[China Unicom Customer Service Information] WhatsApp: +852 6361 0010 / Hong
Kong Phone: +852 2122 1188 / Customer Service Email: hk-cs@cuniq.com (Daily
09:00–21:00)