• Use KKday's 24/7 private airport transfers from Taoyuan Airport to anywhere in Taiwan
• Enjoy seamless transfer with the Meet & Greet service at the airport arrival hall
• Travel from Taipei/New Taipei City and to Taoyuan Airport with this private transfer service
• Benefit from up to 90 minutes of free waiting time for airport pick-up
• Book now on KKday to receive exclusive discounts on SIM card, eSIM or portable Wi-Fi around the world!

— KKday SIM Exclusive Extra 5% Off —

The 5% off discount code provided in the post-purchase voucher applies to the
following selected products. The discount code can be redeemed until
31/12/2025, and the SIM card usage date must be booked no later than
31/12/2026.

• [50% Off] Korea Portable Wi-Fi Rental | 4G High-Speed Internet + Unlimited Data | In-store Pickup/Home Delivery

  
  

• [50% Off] Japan Portable Wi-Fi Rental | 4G High-Speed Internet + Unlimited Data | In-store Pickup/Home Delivery

  
  

• [50% Off] Korea eSIM | Total/Daily High-Speed ​​Data/Unlimited Data

  
  

• [50% Off] US SIM card | US T-mobile & ATT 4G High-Speed SIM Card (Including Hawaii, Excluding Guam and Saipan) | Taiwan Delivery

  
  

• [50% Off] Singapore, Malaysia, Indonesia, Thailand eSIM | Daily/Unlimited Data

  
  

• Taiwan eSIM: Chunghwa Telecom 4G Roaming Unlimited Data

  
  

• [50% Off] China, Hong Kong & Macau SIM Card | China Mobile 4G/5G Network, VPN Not Needed | Total/Daily Data | Taiwan Delivery

  
  

• [50% Off] Japan SIM Card | KDDI/Softbank Unlimited/Daily/Total Data | Taiwan Delivery

  
  

• [50% Off] Japan eSIM | Softbank/KDDI/Docomo (IIJ) | 500MB/1GB/2GB/3GB Daily Data/Unlimited/Total Data

  
  

• [50% Off] Europe SIM Card | High-speed Daily/Total Data + Calls for Multiple Countries in Europe | Taiwan Delivery

  
  

－Airport Pick-up & Drop-off－

• Airport Pickup
  
  • Pick-up Time: your driver will pick you up with a signboard from the airport
  at the time of your flight landing
  
  ** The pick-up person will wait for you with a sign in the arrival hall (to
  your right after you clear customs). Please look for the sign with KKday logo

• your name (if no name is specified in the booking remarks, the name of the
  person who made the booking will be used). The pick-up person will then lead
  you to the car, no driver's info will be provided beforehand
  
  • Free Waiting Time: A grace period of 90 mins applies. After that, travelers
  will be considered no-shows and forfeiting the service without a refund
  
  • If the flight lands early, please wait for the driver per appointment time
  (with a 90-minute grace period)
  
  • If the flight is delayed within 1 hour, the driver will wait for 90 minutes
  starting from the actual flight arrival time. For delays exceeding 1 hour,
  please contact KKday customer service upon arrival to reschedule the vehicle.
  If rescheduling is not possible, a full refund will be issued

  
  

• Airport Drop-off
  
  • Pick-up Time: your driver will arrive at the pick-up spot 3 hrs prior to the
  departure time of your flight. The driver's info and license plate will be
  provided via order message before 8:00 pm (GMT+8) the day before departure
  
  • Free Waiting Time: A grace period of 30 mins applies. After that, travelers
  will be considered no-shows and forfeiting the service without a refund
  
  • For travelers who request for specific pick-up time in the "Requests &
  Remarks" section when booking, a grace period of 30 mins applies

  
  

－Transfer Area－

• No surcharge will be applied for the following areas:
  
  - Taipei City: Zhongzheng, Datong, Zhongshan, Songshan, Daan, Wanhua
  
  - New Taipei City: Banqiao, Yonghe, Zhonghe, Tucheng, Sanxia (except for the
  mountain area), Shulin, Yingge, Sanchong, Xinzhuang, Taishan, Linkou, Luzhou,
  Wugu, Bali
• Taichung City: Central District, North District, South District, West District, East District, Xitun District, Nantun District, Beitun District, Dajia District, Da'an District, Qingshui District, Wuqi District, Shalu District, Longjing District, Dadu District, Fengyuan District, Houli District, Shengang District, Daya District, Tanzi District
  
  - Taoyuan City: Taoyuan city area, Zhongli, Pingzhen, Guishan, Bade, Dayuan,
  Luzhu
  
  - Yilan Area: Yilan city area, Toucheng, Jiaoxi, Zhuangwei, Yuanshan, Wujie
• Hsinchu Area: Hsinchu City, Zhubei, Hukou, Xinfeng, Xinpu, Qionglin
• Miaoli area: Miaoli City, Toufen, Zhunan, Houlong, Tongxiao, Yuanli, Gongguan, Tongluo
• Changhua Area: Changhua City, Xiushui Township
• Nantou Area: Nantou City, Caotun Township
• Yunlin area: Dounan Township, Douliu City, Xiluo Township, and Xiluo Township
• Chiayi Area: Chiayi City, Fanlu, Meishan, Zhuqi, Zhongpu, Dapu, Shuishang, Lucao, Taibao, Liujiao, Xingang, Minxiong, Dalin, Xikou, Yizhu
• Tainan District: West Central District, East District, South District, North District, Anping District, Annan District, Yongkang District, Guiren District, Xinhua District, Zuozhen District, Yujing District, Nanxi District, Nanhua District, Rende District, Guanmiao District, Longqi District, Guantian District, Madou District, Jiali District, Xinying District, Houbi District, Baihe District, Dongshan District, Liujia District, Xiaying District, Liuying District, Yanshui District, Shanhua District, Danei District, Shanshang District, Xinshi District, Anding District
• Kaohsiung Area: Xinxing District, Qianjin District, Lingya District, Yancheng District, Gushan District, Qianzhen District, Sanmin District, Nanzi District, Xiaogang District, Zuoying District, Renwu District, Dashe District, Gangshan District, Luzhu District, Alian District, Tianliao District, Yanchao District, Qiaotou District, Ziguan District, Mituo District, Yongan District, Hunei District, Fengshan District, Linyuan District, Niaosong District
• Pingtung Area: Pingtung City
• Taitung Area: Taitung city area, Taimali, Jinfeng, Dawu, Daren

• Hualien Area: Hualien City, Xincheng, Ji'an

  
  

• Additional charges for the following destinations (pay the driver on-site):
  
  • Taipei & New Taipei City

  
  
• NT$200: Neihu District (fees to be quoted separately for mountain areas); Nangang District (fees to be quoted separately for mountain areas); [Xinyi District] Ziyun St./Qingyun St./Xiangyun St./ Ruiyun St./Jingyun St./Lane 600 Wuxing St.; [Neihu District] Dahushanzhuang St./Dahu St./ Kangle St./Antai St./Donghu Rd./Sec. 3, Neihu Rd., Sec. 3, Kangning Rd.; [Shiling District] Sec. 7, Zhongshan N. Rd./Tianyu St./Tianmu N. Rd.; Tongde St./Xingyi Rd./Beitou Wenquan Rd./Fuxing S. Rd./Daoxiang Rd./Gangshan Rd./ Xiushan Rd./Zhonghe St./Datun Rd./Xueyuan Rd./Zhuhai Rd. of Beitou

- NT$300: Wenshan, [Sanxia] Erjiu/Baiji; [Shilin] mountain area/Section 2 & 3
Yangde Blvd./Section 3 Zhishan Rd./Zhongshe Rd./Xingyi Rd.; downtown Tamsui
(fees to be quoted separately for mountain areas), Maokong, Xizhi (fees to be
quoted separately for mountain areas), Shenkeng, Xindian, Ankeng, Wenshan
mountain area, Beitou mountain area (Asia Pacific Hotel Beitou, etc.);
[Nangang] Section 1 & 2, Jiuzhuang St./Section 1–4, Yanjiuyuan Rd./ Heshun
St., Fukang St.

- NT$600: Xindian (remote area), Shilin mountain area (Chinese Culture
University), Bamboo Lake, Yangmingshan, Wulai, Wudu, Ruifang, Jiufeng,
Keelung; [Nangang] Nanshen Rd.; [Shenkeng] Shennan Rd.; [Xizhi] Section 3,
Xiwan Rd.; [Tamsui] Shalun, Xinshi

- NT$1,200: Wanli, Jinshan (including Tien Lai Hotel on Yang Ming Mountain),
Shiding, Pingxi, Sanzhi, Sanxia mountain area

- NT$2,000: Shuangxi, Gongliao

Outside Taipei & New Taipei City:

- NT$ 200:

• Taichung City: Taiping, Dali, Wufeng, Wuri;

• Changhua City: Fenyuan Township, Huatan Township; Yunlin County: Dapi
Township, Huwei Township, Tuku Township

- NT$ 300:

• Taoyuan Area: Longtan, Yangmei, Xinwu, Guanyin, Daxi;

• Yilan Area: Luodong;

• Hsinchu Area: Guanxi, Baoshan, Beipu, Zhudong, Xiangshan;

• Miaoli Area: Sanyi, Xihu;

• Changhua Area: Fuxing Township, Xianxi Township, Hemei Township, Shengang
Township;

• Yunlin Area: Erlun Township

- NT$ 500:

• Yilan Area: Su'ao;

• Taichung City: Dongshi, Xinshe, Shigang;

• Changhua Area: Lukang Township, Yuanlin Township, Yongjing Township, Pusin
Township, Xihu Township, Dacun Township, Puyan Township;

• Yunlin County: Lunbei Township, Linnei Township, Gukeng Township

- NT$ 600: The Westin Tashee Resort, Taoyuan

- NT$ 1,000:

• Taichung Area: Heping;

• Nantou County: Guoxing Township, Puli Township, Ren'ai Township, Mingjian
Township, Jiji Township, Shuili Township, Zhushan Township;

• Yunlin County: Baozhong Township, Dongshih Township, Taixi Township, Mailiao
Township, Beigang Township, Kouhu Township, Sihu Township, Yuanchang Township

- NT$ 1,200: Yuchi Township, Nantou County

- NT$ 1,200: Ren'ai Township, Nantou County

• NT$ 2,000: Taichung City: Guguan

** Prices to be confirmed for other mountain areas not listed, please see the
voucher for reference

** For multiple drop-offs, an additional fee of NT$100–1,000 will be applied
and should be paid to the driver on-site. The exact amount will be listed in
the e-voucher

— Pre-Sale FAQ —

Q: What is the recommended time between airport pick-up time and flight
departure?

A: Generally, for international flights, it is recommended to book the service
for 2.5–3 hours before the scheduled departure time; for budget airlines,
please book the service for 3–4 hours before the departure. For domestic
flights, it is usually recommended to arrive 1–2 hours before the scheduled
departure time. The driver will wait for 30 minutes (grace period) based on
the scheduled pick-up time. If you do not show up within this time, it will be
considered a voluntary forfeit, and no refund will be provided.

Q: What is the recommended pick-up time for airport pick-up (flight lands on
time)?

A: Please provide the flight number and flight arrival time in the booking and
the driver will wait for 90 minutes (grace period) based on the actual landing
time of your flight. If you do not show up within this time, it will be
considered a voluntary forfeit, and no refund will be provided.

Q: What if the flight arrives earlier or is delayed for the airport pick-up?

A:

(1) Flight arrives earlier: Please wait for 90 minutes based on the actual
arrival time (grace period).

(2) Flight is delayed: If the delay is within 1 hour, the driver will wait for
90 minutes based on the actual arrival time. If the delay exceeds 1 hour,
please contact KKday customer service after arrival to rearrange the vehicle.
If the service is unavailable, a full refund will be provided.

Q: What is the vehicle's capacity?

A: For a 5-seater, it can accommodate 1–3 passengers; for a 9-seater, it can
accommodate 4–7 passengers. If a car seat is used, each seat reduces the
passenger count by 1. According to Taiwanese law, children under 4 years old
must use a car seat. The cost for each car seat is NT$200 and must be paid to
the driver on-site. If the passenger refuses to use the car seat, the driver
has the right to refuse service without a refund. Please make a note of it in
the booking if a car seat is needed.

Q: What are the additional charges?

A: The amount displayed is the fee for each vehicle, including taxes and
tolls. However, the price may vary depending on additional services requested,
such as using a car seat, multiple pick-up/drop-off points, or extended
waiting times, etc.

Q: How much luggage can I bring?

A: Items placed in the trunk are considered luggage. Items carried, worn, or
placed on seats are considered carry-on luggage. Oversized items (e.g.,
foldable bikes/strollers/wheelchairs) are considered special luggage and will
be assessed separately. A 5-seater can accommodate 3 pieces of 24" or 26"
luggage, or 2 pieces of 28/29" luggage. A 9-seater can accommodate 8 pieces of
24" luggage, or 7 pieces of 26" luggage, or 6 pieces of 28/29" luggage. The
number of seats will decrease as the number of pieces of luggage increases.
Failure to comply with these regulations will be considered as travellers
forfeiting the service voluntarily, and no refund will be provided. (According
to most airlines, the standard luggage size is 157.48cm, or 68.58 x 53.34 x
35.56 cm and weighed around 22.68 kg）

— After-sale FAQ —

Q: Can I change my booking after it's confirmed?

A: If you want to change the pick-up time, please contact KKday customer
service. Changes are not accepted one day before departure.

Q: Where will I meet the driver?

A:

(1) Airport Pick-up: An airport representative will be holding a sign with
your name at the arrival hall (on your right after clearing customs). Look for
the KKday LOGO + your name on the sign, and the representative will guide you
to the vehicle.

(2) Airport Drop-off: The driver will meet you at your designated hotel or
address.

Q: What if I can't find the driver at the agreed-upon location?

A:

(1) Airport Pick-up: If you cannot find the person holding a sign with your
name in the designated area of Taoyuan Airport, take a photo on the spot
(including the time and the agreed-upon location). The driver will provide GPS
or photo evidence as well. Failure to provide evidence will be considered as
traveler no-show, and no refund or compensation will be processed

(2) Airport Drop-off: If you cannot find the driver at the designated
location, take a photo on the spot (including the current time and the agreed-
upon location). The driver will provide GPS or photo evidence as well. Failure
to provide evidence will be considered as traveler no-show, and no refund or
compensation will be processed

Q: What is the surcharge for airport transfers that span across daytime and
nighttime (22:00–6:59, UTC+8)?

A:

(1) Airport Pick-up:

① If you book for pick-up during nighttime but the flight arrives before the
nighttime period: Based on the original flight time, no nighttime surcharge
will be refunded.

② Flight delayed and pick-up extended into nighttime period: If the delay
extends into the nighttime surcharge period, an additional NT$200 will be
collected on-site.

E.g.:

① If Vanilla Air JW107 flying from Tokyo (NRT) at 7:00 pm on 1 Nov. was
supposed to land at Taoyuan (TPE) at 10:15 pm on 2 Nov., but arrived earlier
at 9:40 pm, no refund for the nighttime surcharge will be provided.

② If Vanilla Air JW107 flying from Tokyo (NRT) at 6:00 pm on 1 Nov. was
supposed to land at Taoyuan (TPE) at 9:15 pm on 2 Nov., but was delayed and
landed at 10:10 pm, the nighttime surcharge will be collected on-site.

(2) Airport Drop-off:

The driver will wait for 30 minutes (grace period) based on the pick-up time
you provided. If the grace period goes into the nighttime surcharge period, an
additional NT$200 will be collected on-site.

Q: Are taxes included in the price? How can I get an invoice for
reimbursement?

A: All prices shown include taxes. An electronic invoice will be issued for
each order and sent by email within 3 days after placing the order. Upon
receiving the invoice, you can print it for reimbursement. (For additional on-
site services that require payment to the driver on-site, you can request the
invoice from the driver on that spot or leave the information so the invoice
can be sent to you via email)