✓ Your purchase places you on the waiting list. Please wait a little longer for confirmation. We will process your reservation and answer your inquiries in the order they are received!

✓ Once your reservation is confirmed, you will receive a confirmation notification via KKDAY message. On the day of the tour, please inform the guide of your reservation name before boarding the bus. Please note that we do not send separate vouchers.

✓ The guide will not contact you individually on the day of the tour.

✓ Please note that refunds for booked tours will be processed according to the refund policy for errors in date, simple change of mind, schedule changes, lateness, and no-shows.

✓ The tour may be cancelled if the minimum number of participants (10 people) is not met. Please understand that even after confirmation, the tour may be changed or cancelled due to insufficient bookings or bus issues.

All seats are assigned on a first-come, first-served basis. Please consider your first seat as your reserved seat and proceed with the tour. We recommend arriving on time for the meeting. Please ensure the front seat is vacant to allow the guide to conduct the tour.

✓ What is Raku Tour? Raku Tour is a tour led by veteran Korean guides affiliated with the company. To ensure the safety of our travelers, we are covered by travel guarantee insurance. We recommend purchasing personal travel insurance in addition to the tour insurance before traveling abroad.

You can tour Fukuoka, which is often overwhelming to see in a single day, in just one day using a top-class, comfortable bus. We do not rush the tour and provide ample rest and free time.

✓ Animal viewing conditions, duration of stay, and schedule are subject to change depending on weather and on-site conditions.

In addition, if the African Safari is unable to operate due to inclement weather or other reasons, the schedule may be changed to an alternative plan depending on on-site conditions.

✓ Young babies and children often cry or fuss during long tours. As this is a group tour, please take good care of your child's condition.

Due to the nature of the tour (long distance, safety concerns), pregnant women and the elderly must inform us in advance before making a reservation.

We ask for your understanding that we may withdraw midway if the service continues to cause harm to other customers.

✓ Please be sure to use earphones when using personal electronic devices. As this is a group one-day bus tour, please do not cause inconvenience to others.

✓ Participants may be removed at the discretion of the organizers if deemed ineligible to proceed with the tour. We hope you have a more enjoyable and fulfilling trip by maintaining good manners.

✓ Please inform us in advance if you plan to bring a suitcase or stroller. We are not responsible for any damage or loss.

✓ Rates are subject to change at any time depending on local conditions or dates. Please note that if you cancel and rebook due to pricing issues, the refund policy for the previous booking will apply.

✓ We prioritize communication with our customers. We respond promptly during business hours (weekdays 10:00 – 17:00).

Anyone who uses abusive language or profanity against employees is subject to punishment under the Occupational Safety and Health Act. Please refrain from using abusive language or profanity against all employees.

✓ Please send inquiries via KKDAY message.

✅ Information on Cancellation Request Deadline and Time

Cancellation requests are applied during business days (excluding public holidays and Saturdays and Sundays) and business hours (weekdays from 10:00 to 17:00).