●Reservation reception deadline: Please make a reservation by 23:00 1 day before the participation date.
●Cancellations and changes due to customer convenience are not perㄌmitted.
*Except for cancellations due to facility circumstances.

【teamLab Planets TOKYO DMM Admission Ticket】
< Expiration Date >
It is valid only on the date and time specified at the time of booking.

< Access >
Address: TOKYO, Toyosu 6-1-16, Koto-ku, Tokyo
By Train:
・1 minute on foot from Shin-Toyosu Station
(Tokyo Waterfront New Transit Waterfront Line Yurikamome Line)
・10 minutes on foot from Toyosu Station
(Tokyo Metro Yurakucho Line)
・5 minutes on foot from Shijoumae Station and Toyosu Market
(Tokyo Waterfront New Transit Waterfront Line Yurikamome Line)

< Notes >
●Pre-school children aged 4 to 6 will be charged admission only at teamLab Planets TOKYO DMM. Please purchase a child ticket separately in advance on the official ticket site.
●Children price still applies to primary school students at 12 years old. High school students price still applies to students who are 18 years old and older.
●The opening hours may subject to change.
Please check the homepage for the opening hours before visiting.
（ https://www.teamlab.art/e/planets/ ）
*Last entry is 1 hour before closing time. Please note that you will not be allowed to enter the venue after the last admission time.
●This ticket can only be used at TeamLab Planets located in Toyosu and cannot be used at other TeamLab venues. Please pay attention to the correct venue.
●At the time of admission and collecting a paper ticket, you will need a “QR code” issued after the reservation is completed.
Please bring a device that can display the “QR code” or print out the “QR code”.
*If you are unable to present the “QR code”, you may not use the voucher.
●You need to show your student card when you enter TeamLab Planets TOKYO DMM with a “Youth ticket” .
●In case of bad weather or other emergencies, the facilities will be temporarily closed. Please check the website of each facility before visiting.
●All prices include tax.
●Please arrive at the entrance at the admission time printed on your ticket and join the queue.
* Entry may take some time during peak hours.
●Purchased tickets cannot be canceled or refunded.
●If you are entering with a "junior high/high school student" ticket, present your student ID.
●For details of the venue and additional notices, please check the official website https://planets.teamlab.art/tokyo/#notice

【Tokyo Subway 24-hour Ticket (QR)】

All Tokyo Metro and Toei Subway lines


90 days from the date of purchase


24 hours from the time of first passing through the ticket gate


● The QR ticket is a cashless ticket that can be purchased and used with just a single smartphone, etc.
The QR code and animation displayed on your smartphone, etc., will serve as your ticket.
● You can use it by holding it over a ticket gate that supports QR codes. One QR code is required per person.
* The ticket gates at Kita-senju Station South/North Exits on the Hibiya Line, Naka-meguro Station, Nakano Station, Nishi-funabashi Station, Yoyogi-uehara Station, Wakoshi Station, Shibuya Station on the Hanzomon/Fukutoshin Lines, Oshiage Station on the Asakusa Line, Meguro Station on the Mita/Namboku Lines, Shinjuku Station on the Shinjuku Line, and the Tsukuba Express transfer gate at Shin-okachimachi Station do not support this ticket. Please operate the screen according to the instructions of the station staff.
* For ticket gates where station staff is absent, please call them using the intercom, etc. It may take some time for them to arrive, so please allow plenty of time for your journey.


● Before pressing the start button, you can distribute the purchased ticket to other smartphones, etc., via SNS, email, etc.
● When passing through the ticket gate using multiple QR codes on a single smartphone, etc., the customer holding the QR codes must be the last to pass through the ticket gate.
* Passing through the ticket gate may take longer than usual, so please allow plenty of time for your journey.
● This ticket cannot be used if your smartphone, etc., cannot connect to the internet when passing through the ticket gate.
* Refunds will not be provided for reasons such as lack of a Wi-Fi communication environment.
● Printed copies or screenshots of the QR code cannot be used.
* If the QR code cannot be confirmed due to loss of the smartphone, etc., or a dead battery, you will be considered as not having a ticket and will be required to pay the regular fare for the section you traveled, including the valid section of this ticket. Please note that we cannot provide charging power, etc., at the station.
● The ticket cannot be used after its validity period and expiration time have passed.
● By presenting a valid ticket screen, you are eligible for substitute transportation.
● This ticket is eligible for "CHIKATOKU" benefits.

Q: What is a QR Ticket?
A: It is a ticket that can be purchased and used cashlessly on smartphones or other devices. The QR code and animation displayed on your screen serve as your ticket. You can use it by scanning it at a QR code-compatible ticket gate. * One QR code is required per person.

Q: QR Ticket Distribution Feature
A: Before pressing the "Start Use" button, purchased tickets can be distributed to other smartphones via SNS, email, etc. When passing through the ticket gate using multiple QR codes on a single smartphone, please ensure that the customer holding the device with the QR codes passes through the gate last. * Please note that it may take longer than usual to pass through the ticket gate, so we ask that you allow extra time when using this feature.

Q: If there is no ticket gate compatible with QR Tickets
A: The ticket gates at Hibiya Line Kita-senju Station (South Exit / North Exit), Naka-meguro Station, Nakano Station, Nishi-funabashi Station, Yoyogi-uehara Station, Wakoshi Station, Hanzomon Line / Fukutoshin Line Shibuya Station, Asakusa Line Oshiage Station, Mita Line / Namboku Line Meguro Station, Shinjuku Line Shinjuku Station, and the Tsukuba Express transfer gate at Shin-okachimachi Station are not compatible with this ticket. Please operate the screen according to the instructions of the station staff. * If there is no station staff at the ticket gate, please call them using the intercom, etc. It may take some time for them to arrive, so please allow extra time for your journey.

Q: How to Purchase
A: After selecting the type of QR Ticket, click "Proceed to Order" and complete your payment. Once your reservation is complete, your reservation details and a voucher will be sent to your registered email address. Click "Use E-ticket" in the email to display your ticket. You can also check it by logging into your account and navigating to "My Page" > "Reservation Information" > "View Reservation Information" at the top right of the screen. * If you do not have an account, new registration will be required.

Q: Payment Methods
A: You can pay by credit or debit card. (Some products also accept Alipay and WeChat Pay.) Accepted card brands: VISA, MasterCard, JCB, American Express, Diners Please note that this reservation system requires 3D Secure registration for enhanced security. Unregistered cards cannot be used.

Q: About ChikaToku
A: This is a service where you can receive benefits such as discounts or gifts by presenting your eligible ticket at participating museums, art galleries, restaurants, and other facilities in Tokyo. Please check here for details about ChikaToku. https://chikatoku.enjoytokyo.jp/