• This tour can be started with a minimum of 2 people.
• For stability, please wear non-slip sneakers.
• The schedule may be adjusted depending on the circumstances of the local tour operator.
• It may be unavailable due to natural disasters.
• Please keep your valuables with you or be careful not to lose them.
• If you are more than 10 minutes late for the pickup time and location provided and are unable to use the service, you will be processed as a no-show according to the cancellation fee policy and will not be refunded in full.
• Please purchase travel insurance individually.
• When accompanied by children, the tour will proceed under parental supervision. Parents should pay special attention to the safety of their children.
• Additional charges may apply on Vietnamese national holidays, which will be notified separately after reservation.
• We are in charge of providing information about this tour product, and the actual event and operation are carried out by the local tour operator.

[Cancellation processing business days and times]

* Cancellation acceptance criteria: Weekdays 10:00 AM - 6:00 PM (excluding weekends and holidays)

* Applications received after business hours will be processed on the next business day.