Everything was organized. They picked us up at the agreed location and dropped us back after the tour. The guide (i forgot his name :0 was good. He speaks and explains clearly. He is approachable as well. It was an interesting activity. Maybe next time we will try the jetski tour of the mangrove activity. Free food also after the activity. Our original schedule was July 15 but because my husband got stomache ache so we had to reschedule. They were kind enough to allow it so I'm thankful for that.

Brilliant day, guide Won (not sure of spelling) and zak were superb very organised and knowledgeable. My wife and I needed assistance on and off boat and he really helped, he also treated a cut on my wife's foot. The mangrove was fascinating with the monkeys, snakes and mud skippers as well as the batcave

I liked the tour itinerary and our tour guide was awesome but there were two points for which I am rating it low. 1) None of the passengers were provided with life jackets whereas most of the boats having passengers with life jackets.When enquired we were casually told that the captain is skilled and we wont required life jackets. Safety is number one priority and it cant be compromised. 2) After completing tour we had to wait for 1 hour at the jetty for the driver to pick up. Either the tour was cut short or there was coordination gap between the tour organisers. To summarise, this was my first time booking a tour with Pelago, it really needs to work with the organisers to bring up customer experience and safety to Klook level.