• Free cancellation up to 1 day before the departure

  
  

• Be luggage-free in the city!

  
  
• Your luggage will be delivered on the same day between your hotel in Okinawa and Naha Airport

*Click here (product list in Japanese only) for Same-day Luggage Delivery service at Narita Airport, Haneda Airport, Kansai Airport, New Chitose Airport, and hotels in Tokyo/Osaka!

The content of this product is provided by machine translation and may not
reflect the actual information, please take this into consideration before
booking.

• Size Restrictions:
  
  - Carry-on luggage: Less than 120 cm
  
  - Check-in luggage: Less than 160cm
  
  - Unregulated luggage: Less than 180cm

  
  

• Weight limit: Each piece of luggage must not exceed 30kg.

  
  
• Content limit: Items with a value of no more than 100,000JPY.
• We offer delivery services for luggage (checked or carry-on size), cardboard boxes, purses, and snowboards. Please note that we cannot accept wallets (cash and credit cards), identification documents (passports), jewelry (diamonds and pearls), flammables (fireworks), toxic plants, poisons, cannabis, amphetamines etc. (all substances prohibited by Japanese law), and all animals including pets (dogs, cats, insects, reptiles, fish).

【How to use】

1. Please complete your reservation before 11:00 am one day before the delivery is needed.
2. Within one day of completing your reservation, you will receive a reservation confirmation email from Airporter. Please upload the [Luggage] and [Accommodation Confirmation] using the [Upload Photo] button in the confirmation email.
3. Drop off your luggage:
   
   Airport → Hotel:
   
   Luggage drop-off time at the airport: 09:00-15:30.
   
   Please attach the special tag with the transaction code to the luggage that
   needs to be delivered and drop it off at the aiport counter.
   
   Pick up your luggage at the hotel after 7:00pm.

Hotel → Airport:

Luggage drop-off deadline at the hotel is 11:00am on the day of the booking.

Pick up your luggage at the airport counter between 3:00pm and 8:30pm and show
your reservation name and transaction number to receive your luggage.

1. Pick up your luggage:
   
   Please go to the designated counter at the airport or the front desk of your
   specified hotel. Present the Airporter reservation confirmation email to the
   staff.

★Regarding Luggage Delivery Special Tags★

The hotel provides special tags for luggage delivery, but hotels that do not
provide tags can also use this service.

・How to use

①Make a reservation using the same method.

②After completing the reservation, Airporter will notify the hotel, and our
driver will come to pick up the luggage.

③Please place your luggage at the hotel counter before the deadline (11:00 on
the same day).

④The driver will attach a special tag to the luggage when picking it up and
deliver it to the destination.