Just purchased a Pelago gift card and had an excellent experience! The process was seamless and straightforward from start to finish. Perfect gift option for anyone who loves unique experiences and adventures. The platform is user-friendly and the whole transaction felt professional and trustworthy. Highly recommend Pelago for thoughtful gifting!
21 days ago
Verified Traveller.Solo Traveller
Very straightforward
Useful
about 2 months ago
James
Bought as a Christmas gift for a family member. Pretty easy to buy. Think I also earned some miles too so that’s a nice bonus for me!
22 days ago
Verified Traveller.Family (with young kids)
Extremely disappointing experience. I did not receive the gift card even after one week. I contacted customer support immediately and was told to wait until the next day at 10:00 AM. I also requested cancellation at the same time.
I was then asked to wait up to five working days for a resolution. On the fifth working day, I was informed my request was rejected. As of today, I still have not received the gift card despite multiple follow-ups.
Live chat and inquiry tickets were unhelpful and time-consuming. I am still $1,000 out of pocket. I strongly recommend avoiding this service.
Just purchased a Pelago gift card and had an excellent experience! The process was seamless and straightforward from start to finish. Perfect gift option for anyone who loves unique experiences and adventures. The platform is user-friendly and the whole transaction felt professional and trustworthy. Highly recommend Pelago for thoughtful gifting!
Very straightforward Useful
Bought as a Christmas gift for a family member. Pretty easy to buy. Think I also earned some miles too so that’s a nice bonus for me!
Extremely disappointing experience. I did not receive the gift card even after one week. I contacted customer support immediately and was told to wait until the next day at 10:00 AM. I also requested cancellation at the same time. I was then asked to wait up to five working days for a resolution. On the fifth working day, I was informed my request was rejected. As of today, I still have not received the gift card despite multiple follow-ups. Live chat and inquiry tickets were unhelpful and time-consuming. I am still $1,000 out of pocket. I strongly recommend avoiding this service.