According to the pick-up hour you provided, the professional driver will be waiting for you at the Simon Bolivar International Airport's arrivals hall. Once you claim your luggage, and you meet the driver, he will take you to the vehicle where he will offer you bottled water, then, he will take you to your hotel. It is important to highlight, that when you book you should provide your flight number and the name of your hotel. The transportation will be carried in a private SUV or a private minivan. The price/rate is per vehicle. There is not any guide or translator for this transfer, and drivers do not speak English, however if you need any special requirement, for instance a booster seat, one stop at the ATM, or something else, do not hesitate to ask for it in advance. Anything else that it is not listed in here it is not included in the offered rate.