Standard Meeting Point:

• Location: Junto Hotel Guadalupe, in front of Parking Alhambra
• Address: P.º de la Sabica, 28, Centro, 18009 Granada, Spain
• Visitor Centre: Welcome Visitor Centre de Granavision, located 100 meters from the Alhambra entrance.

Hotel Pickup:

• Available only if selected during booking.
• Pickup is from central Granada hotels by air-conditioned minivan.
• If not selected, guests must arrive at the designated meeting point.

End Point:

• C. Real de la Alhambra, s/n, Centro, 18009 Granada, Spain
• The tour ends at the Alhambra exit.

• Please provide full name, date of birth, and passport details for each participant at the time of booking. Access may be denied without this.
• On occasion, the Alhambra Trust may change the visit order or restrict access to certain areas. The tour duration will remain the same.
• Groups may be multilingual. Tours may be delivered in two languages if necessary.
• Tours in French, German, and Italian require a minimum of 8 participants and may be cancelled if this is not met. In such cases, audio guides will be provided.
• Confirmation will be received at the time of booking, or within 1 hour if booked close to the departure time.

• This experience is not wheelchair accessible.
• Travelers should have a moderate physical fitness level.
• Public transportation options are available nearby.

• Infants (0–2 years): Can join in a stroller; must sit on an adult’s lap.
• Children (3–11 years): Must have a child ticket.
• Adults (12+ years): Require an adult ticket.
• Stroller accessible.
• Infants and small children can ride in a pram or stroller.
• Infant seats are available.

• Comfortable walking shoes.
• Water bottle (food and drinks are not included).
• Headphones (optional, if you prefer not to purchase on-site).

• Not suitable for wheelchair users.
• Stroller-friendly.
• The tour includes uneven terrain and steps. A moderate fitness level is required.

• Your booking will be confirmed instantly if booked in advance.
• If booked within 1 hour of travel, confirmation will be provided as soon as possible, subject to availability.

• Non-refundable. Once booked, no cancellations, changes, or refunds are allowed.

• Both mobile and paper vouchers are accepted.
• Please arrive at the meeting point at least 15 minutes before the start time.
• If hotel transfer is included, be ready at your hotel lobby for pickup.