Book this Shanghai luggage check-in service and have friendly and professional
LuggAgent employees provide splendid luggage check-in services! Save time
looking for luggage storage and solve the problem of traveling with luggage.

• Get a convenient, point-to-point baggage check-in service

  
  

• After the reservation is completed, the online customer service team will proactively contact you and assist in completing the luggage check-in

  
  
• Enjoy convenient, safe, punctual, and professional services from the LuggAgent staff

— What You Can Expect —

Start your Shanghai trip without any hassles with this convenient luggage
check-in service!

Have the attentive and helpful LuggAgent staff grab your luggage and bring it
to your Shanghai hotel for you. Eliminate the need to lug your heavy suitcase
around so you can relax and take it easy.

Don't miss out on this convenient luggage service and book your tickets with
KKday now!

— Product Info —

• Service periods:
  
  - Airport to Hotel: Delivery between 9:00 am and 6:00 pm; delivery before
  9:00 pm
  
  - Hotel to Airport: Shipping before 11:00 am; pick-up between 3:00 pm and
  9:00 pm
  
  - Hotel to Hotel: Sent before 11:00 am; delivered before 9:00 pm

  
  

• Meeting place:
  
  - Please refer to the location description in the confirmation letter sent by
  the baggage agent

  
  

• Service content:
  
  - Shipping
  
  - Hotel: Store your luggage at the counter before 11:00 am (guests cannot
  choose the delivery time)
  
  - Airport: 9:00 am–3:00 pm (guests can choose a 30-minute delivery time, e.g.
  9:00 am–9:30 am, 9:15 am–9:45 am)

  
  

• Delivery:
  
  Hotel: Deliver to the counter before 9:00 pm (guests cannot choose time)
  
  Airport: 3:00 pm-9:00 pm (guests can choose a 30-minute delivery time) Ex：3:00
  pm-3:30 pm, 3:15 pm-3:45 pm

  
  

• ! ! This service does not include Airbnb options and is only applicable to hotels with counters! !

  
  

— Important Info —

• Please provide the following information in the comments when booking:
  
  - Number and size of luggage
  
  - Time and location of desired delivery and pickup
  
  - Name of representative booking person
  
  - Local contact information in Japan such as mobile phone, email,
  communication software, etc.

  
  

• Charges are based on the number of individual pieces of luggage. If the number of luggage exceeds the reserved quantity, additional fees (pieces) will be charged on-site. You can only collect your luggage at the destination after payment is completed

  
  
• The total length, width, and height of each piece of luggage is limited to 180 cm, and the weight is within 32 kg

• Your luggage can be a handbag, suitcase, carton, backpack, snowboard bag, or stroller. If the baggage does not comply with any legal requirements, it will be rejected even if the booking is successful. You must bear all losses and any legal liability

  
  

• If the delivery location is a hotel, the luggage will be handed over through the counter

  
  
• Please be sure to specify the hotel as the shipping location in the Notes section when booking so that your luggage can be sent smoothly
• After ordering, you will receive a letter with handover instructions and handover content. All details will be based on the content of the letter. If you do not receive the email, please contact service@luggagent.com directly

— Overtime Processing Info —

• If in any situation where the customer can be contacted and the customer fails to show up 30 minutes after the agreed time, the customer will be charged an overtime fee of US$5/15 minutes according to the price on the official website of Baggage Agent
• Hotel Shipping: If the driver arrives at the hotel but is unable to receive the luggage and cannot contact the customer through the front desk or communication software, LuggAgent reserves the right to cancel the order without refund
• Airport shipping:
  
  - If the flight is not delayed: The 30-minute free waiting policy will apply.
  If the wait time exceeds 30 minutes, the guest cannot be contacted and the
  luggage cannot be collected, LuggAgent reserves the right to cancel the order
  without a refund
  
  If there is a handover delay due to flight delay:
  
  - Within one hour, we will automatically extend the handover time based on
  the actual flight delay time
  
  - If the delay exceeds one hour, we reserve the right to cancel the order and
  refund half of the fee
  
  - If we choose to continue waiting for more than one hour, we will not charge
  the customer a waiting fee

*Taking into account factors such as flight delays, border quarantine measures, and customs clearance times, we recommend that customers reserve at least two hours after landing to book baggage collection time to avoid additional charges

• Airport pickup: If the guest does not show up at the airport, we will go to the flight check-in counter provided by the customer to ask if the customer has shown up. If the check-in counter is closed and we are unable to contact the customer, we will store their luggage in an electronic locker and then provide the customer with the location and code of the locker via email and messaging software, which the customer can pay from Retrieve luggage from locker