Mobile or paper ticket accepted

• Public transportation options are available nearby
• Suitable for all physical fitness levels
• You will receive an instant confirmation email after the booking is made, but it cannot be used to redeem at “At the Top - Burj Khalifa” ticket counter.
• You will receive another separate confirmation PDF voucher from the Tours Operator(Odyssey DMC) by email or by what’s app messenger after the booking is made.
• Please keep only that PDF voucher or 7-digit order number(on your mobile phone is fine) received from the Tours Operator (Odyssey DMC) and show to the staff at the Burj Khalifa entrance / ticket counter along with a valid photo ID for them to scan and collect the physical ticket.
• Please note that during peak tourist season, weekend and public holidays this option will also have some waiting time at the Ticket Counter / Elevator.
• Please arrive at the redemption point 10 minutes before the scheduled time of your visit to avoid any delays
• Due to high demand, your chosen time slot may not be available: if this happens you will be allocated a new time slot… a new time slot closest to your initially requested time subject to availability”
• Please note: Weather conditions cannot be guaranteed; there is no refund for hazy weather, when visibility would be low
• You can enter only at the time slot you choose, once inside, you can stay for as long as you like
• The booking confirmation is valid only for the specific date and time shown thereon and shall automatically expire upon the lapse of this specific date and time.
• If you selected the COMBO product , Please make sure you have read the instructions provided for that specific option
• Dubai Aquarium closes at 11:00 PM, with last entry at 10:00 PM. Kindly plan your visit accordingly.