[General Observatory and Special Observatory]
・Free admission for children aged 4 and under.
・Children’s tickets apply to those aged 5 to 14.
・Adult tickets apply to those aged 15 and over.
・Wait times may vary depending on the level of congestion on the day.
・The observatory may close without notice due to severe weather conditions, such as heavy rain, lightning, strong winds, or dense fog.
・For safety reasons, the use of umbrellas and parasols is not permitted on the special outdoor observation deck.
・In the event of temporary closure due to inclement weather, your ticket can be exchanged for a discount coupon redeemable at the on-site shop or cafe.
・Please note that refunds in cash or by credit card are not available. Thank you for your understanding.
・Access to the special outdoor observatory requires using stairs; therefore, those who have difficulty or are unable to use stairs are not permitted to enter.
・For safety reasons, baggage restrictions may apply.
・Bringing food, drinks, or flammable items is prohibited.
・Smoking is strictly prohibited inside the tower, and no smoking areas are available.
・The use of tripods, monopods, and similar photography equipment is not allowed.
・Entry may be denied at the discretion of the operator if deemed unsafe.

[Tsutenkaku Tower Slider and Tsutenkaku Dive & Walk]
・Tourist tickets and coupons issued by travel agencies cannot be used.
・Children must be accompanied by a guardian to use the attractions, even if they have a signed consent form.
・Attractions may close without notice if deemed unsafe due to extreme temperatures, dryness, humidity, condensation, or other conditions.

[Individuals Not Eligible to Use "TOWER SLIDER" (Excerpts from the Terms of Use)]
・Individuals aged 6 and under
・Individuals aged 66 and over
・Individuals under 120cm tall
・Individuals weighing 120kg or more
・Pregnant women
・Individuals under the influence of alcohol
・Individuals with bone-related issues.
・Individuals with mental or physical health concerns
・Individuals prone to motion sickness
・Individuals with concerns about light stimuli
・Individuals with concerns about their vision or limbs
・Individuals with fears of heights, confined spaces, or dark places
・Individuals who cannot wear the sliding bag and maintain a stable sliding position
・Individuals who do not understand or follow the instructions from staff
・Individuals who staff determine may not be able to use the facility safely

[Individuals Not Eligible to Participate in "Dive&Walk" (Excerpts from the Terms of Use)]
・Individuals under the influence of alcohol
・Individuals who are not feeling well
・Pregnant women
・Individuals with chronic conditions such as heart disease or high blood pressure
・Individuals with physical or mental concerns, including bone-related issues
・Individuals with concerns about their vision or limbs
・Individuals with fears of heights, confined spaces, or dark places
・Individuals under 130cm tall or over 120kg in weight
・Individuals wearing sandals, high heels, business shoes, or other footwear that may cause injury or damage personal belongings
・Individuals who cannot wear a harness, such as those wearing skirts or dresses
・Individuals who cannot safely wear a helmet or harness other than those mentioned above
・Individuals who do not follow staff instructions
・Individuals whom our staff judges to be at risk of not being able to experience the activity safely

Please bring your electronic voucher with the QR code to the venue.

Please read the experience details and terms of use, and wear appropriate clothing for the attraction.

“Tenbo Paradise + TIP THE TSUTENKAKU”: This activity takes approximately 60 to 90 minutes.
This attraction has a limited number of elevators, and their capacity is small. Depending on how busy it is on the day, you may need to wait to use them.

“TOWER SLIDER”: [Time Required] Approximately 30 minutes

Business hours may change, or Tsutenkaku may be temporarily closed without notice. For more details, please check the official website: https://www.tsutenkaku.co.jp/index.html.

Tower Slider Terms of Use: Please read the terms of use carefully and proceed with ticket purchase only if you agree.
◆Japanese Edition: TOWER SLIDER Usage Agreement (including Terms of Use)
https://www.tsutenkaku.co.jp/pdf/TOWER-SLIDER_consent-form_jp.pdf
◆English Edition: TOWER SLIDER Usage Agreement
https://www.tsutenkaku.co.jp/pdf/TOWER-SLIDER_consent-form_en.pdf

[Tower Slider Terms of Use (Excerpts from the User Agreement)]
・Use of the TOWER SLIDER is at your own discretion.
・By using the TOWER SLIDER, you acknowledge and agree to these terms, comply with all rules, and sign the User Agreement.
・Use of the TOWER SLIDER may cause physical or mental strain.
・No liability is assumed for any injuries, losses, damages, or disputes arising from the use of the TOWER SLIDER.
・Tickets purchased on the day of use cannot be changed, canceled, or reissued for personal reasons.
・Wait times may vary depending on the level of congestion on the day of use.

[TOWER SLIDER Notes (Excerpts from the User Agreement)]
・Skirts and dresses are not recommended.
・Sandals, heels, business shoes, and wet or dirty footwear are not permitted.
・All baggage and accessories must be stored in lockers.
・Helmets must be worn at all times.

[Dive&Walk Terms of Use]
Please be sure to read the terms of use and participate in this activity only if you agree.
■ Terms of Use URL: To be posted at a later date.

[Dive&Walk Qualifications for Experience (Excerpts from the Terms of Use)]
・Individuals aged 15 or older may experience the activity alone.
・Children aged 3 to 14 must be accompanied by an adult (aged 20 or older) to participate. They cannot join the activity alone. Children’s tickets are not available for online purchase and can only be bought on-site on the day of the event.
・Individuals under 8 years old or aged 66 and older are not eligible to participate.

[Dive&Walk Time Required (Excerpt from Terms of Use)]
・This activity takes approximately 40~60 minutes. The time required may vary depending on crowd levels, weather, and other factors. Please allow extra time for your experience.
This attraction requires using approximately 200 steps from ground level. All movement, both ascending and descending, is by stairs only. There are no elevators available.

[Dive&Walk Notes]
・Photos and videos can only be taken with the camera system provided at the venue. The camera system service is included in the experience fee.
・To prevent accidents from falling items, no personal belongings are allowed in the activity area (especially smartphones, cameras, identification such as passports, etc.).
・Please store all personal belongings, including items in your pockets, in the designated lockers before the activity.
・If personal belongings are found during the activity, we may cancel your experience, as this will be considered a violation of the terms of use.
・Please follow the staff’s instructions in the activity area. If you do not comply with the instructions or if staff deems you to be a danger or a nuisance to others, your experience may be canceled, even if you are in the middle of the activity.
・Due to the nature of the activity, there are many uneven surfaces in the activity area. Please watch your step to avoid injury. We are not responsible for accidents, such as falls, caused by your own carelessness.
・If you are wearing clothing that exposes a lot of skin around your neck, the harness may cause irritation. Please take precautions to prevent this.
・Depending on weather conditions such as strong winds, lightning, or heavy rain, you may not be able to participate in the activity.
・Smoking is not permitted in the activity area or tower. Please refrain from smoking.
・Restrooms are not available while wearing the harness. Please use the restroom before putting on the harness.

[Regarding Refunds (Excerpts from the Terms of Use)]
・Refunds cannot be provided for customer convenience once check-in is complete.
・Refunds will not be issued if customers cancel the activity experience due to failure to follow the Terms of Use or staff instructions, at the discretion of staff.
・Refunds will not be provided under any circumstances if you use vouchers not issued by our company.