An eSIM is a digital SIM that allows you to activate a cellular plan without needing a physical SIM card. It works by embedding the SIM profile directly into your device, enabling you to switch carriers or plans easily.
How do I activate my eSIM in Taiwan?
To activate your eSIM, you will need to scan a QR code provided by Pelago after your purchase. Go to your device's settings, select 'Cellular' or 'Mobile Data', and then choose 'Add Cellular Plan' to scan the QR code.
Can I use my eSIM with multiple devices?
No, an eSIM can only be activated on one device at a time. If you want to use it on another device, you will need to deactivate it on the first device and then activate it on the new one.
What devices are compatible with Pelago's eSIM in Taiwan?
Pelago's eSIM is compatible with most modern smartphones, including iPhones (iPhone XS and later) and many Android devices that support eSIM technology. Please check your device specifications to confirm compatibility.
What should I do if I encounter issues with my eSIM?
If you experience any issues with your eSIM, you can contact Pelago's customer support for assistance. They can help troubleshoot the problem or guide you through the activation process.
Connection was smooth and seamless
First time using eSIM. It’s relatively easy and convenient to use once you know how to install and activate.
Fast n convenient , price is good
Worked flawlessly for my time in Taiwan.
Very smooth, with minimal disruptions in Taipei
Smooth set up and connection is very stable.