Australia eSIM by Pelago
1/4
Australia eSIM by Pelago
Next available dates
Wed
Apr 29
Thu
Apr 30
Fri
May 1
Highlights
[Top Choice for iOS Users: One-Tap Installation, No Manual Input Needed!]
Update to iOS 17.4 or later and use the latest KKday App to quickly install
your eSIM, eliminating the need for manual entry and making overseas
connectivity easier.
⚠️ For Android users: if your phone supports eSIM, please contact customer
service to receive a dedicated one-tap installation link.Instant redemption, no waiting
Once your order is confirmed, a QR code will be sent immediately. No shipping
or physical SIM ejector pin required—buy anytime, travel anytime.Keep your original number active
The eSIM works alongside your physical SIM, so you don’t need to remove your
card and can continue receiving important calls and SMS on your original
number.
The content of this product is provided by machine translation and may not
reflect the actual information, please take this into consideration before
booking.
[Plan Options]
- New Zealand & Australia Dual-Country Roaming Plan
Powered by local telecom partners, this roaming plan allows internet access in
both New Zealand and Australia, helping you stay connected effortlessly
throughout your trip.
- New Zealand Voice Roaming Plan (iPhone only)
A separate plan is available for New Zealand, including 10GB high-speed data +
100 minutes of local calls, ideal for contacting hotels, car rental companies,
and other local services.
⚠️ This plan is currently recommended for iPhone users. Android devices may
experience compatibility issues.
What's included
INCLUDED
eSIM
Customer reviews
Additional information
Purchase Notice
- Hotspot sharing is supported; however, continuous hotspot usage may affect internet speed and overall performance. It is recommended that each device uses its own eSIM. For group sharing or extended high-definition streaming, a “total data plan” is recommended for a more generous data allocation.
- Network coverage varies by local telecom operators and may be affected by terrain, building obstructions, or heavy user traffic, which can cause temporary signal fluctuations. Your device will automatically switch to the best available frequency band depending on conditions. If 5G signal is weak, it will automatically switch to 4G/LTE to maintain stable connectivity. If you experience abnormal speeds, it is recommended to move to a different location, toggle airplane mode to reconnect to the network, or contact online customer service for assistance.
- For common eSIM questions, please refer to the Help Center.
Reminders
An internet connection (Wi-Fi or wireless network) is required to install the eSIM. It is recommended to complete the installation before departure, or use free airport Wi-Fi upon arrival to set it up.
When installing via QR code, please print the voucher before departure or prepare another device that can display the voucher.
If you need to manually join eSIM, please refer to the eSIM details in "Pre-departure Reminder", copy and paste and in the box, there is no need to enter the
Please enable “Data Roaming” and “Automatic Network Selection” for the eSIM, and ensure that any VPN is turned off and any existing configuration profiles are removed (Settings > General > VPN & Device Management). Then wait 1–3 minutes for the network to connect automatically.
This eSIM must be activated after issuance: the New Zealand & Australia universal plan must be activated within 90 days, and the New Zealand voice plan must be activated within 30 days. It is recommended to activate it as soon as you arrive at your destination to ensure your usage benefits.
To use the voice calling feature, please enable VoLTE in your phone settings. This is required to make and receive calls properly; otherwise, you may not be able to use the calling function.
New Zealand Voice Plan instructions: When dialing a New Zealand number, please add the country code +64. If the number starts with 0, remove the 0 before dialing (e.g., 021 123 4567 → +64 21 123 4567). This plan provides a number starting with +44. Incoming calls may be treated as international calls by the caller’s telecom provider, depending on their carrier’s charging policy.
eSIM data usage and installation status: Please enter your order number starting with “26KK” to check details at https://search.t-sim.hk/dataplan/order (voice plans are not currently supported for inquiry).
Calculation method of days: 24-hour system (users purchase a 3-day Internet plan, install it at 9/1 at 10:00 am, and this plan will end at 9/4 at 9:59 am)
Some applications (such as mobile payment services, online banking, video streaming platforms, short-form video apps, or AI applications) may impose restrictions based on regional IP addresses or security policies. This is an app-side mechanism and does not indicate a network connectivity issue. It is recommended to check the roaming compatibility of your commonly used apps before departure to ensure a smooth user experience.
During roaming, internet performance may vary depending on location, terrain, building obstructions, user traffic, and weather conditions. These fluctuations are normal. If you experience abnormal speeds, it is recommended to change your location, toggle airplane mode to reconnect to the network, or contact online customer service for assistance.
Hotspot sharing is supported; however, continuous hotspot usage may affect overall internet performance. It is recommended that each device uses a separate eSIM. If you plan to stream videos for long periods or perform large downloads/uploads within a short time, moderate usage is advised, or you may consider a total data plan to ensure a smoother browsing experience.
Location
Provider
Australia
Frequently asked questions
What is an eSIM and how does it work?
An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular plan without needing a physical SIM card. It works by downloading your carrier's information directly to your device, enabling you to connect to the mobile network.
How do I activate my eSIM with Pelago?
To activate your eSIM with Pelago, you need to scan the QR code provided during the purchase process or enter the activation details manually in your device's settings. Follow the on-screen instructions to complete the activation.
Which devices are compatible with Pelago's eSIM?
Pelago's eSIM is compatible with a range of devices, including newer smartphones, tablets, and smartwatches that support eSIM technology. Check the manufacturer's specifications to confirm compatibility.
Can I use my eSIM while traveling in Australia?
Yes, you can use your Pelago eSIM while traveling in Australia. It provides you with local data and connectivity, allowing you to stay connected without incurring international roaming charges.
What should I do if I encounter issues with my eSIM?
If you encounter issues with your eSIM, first ensure that your device is compatible and that the eSIM is activated correctly. If problems persist, contact Pelago's customer support for assistance.
Which option should I select at checkout when I am asked "Who will this device be used for?"
Select "For myself" only if you are installing the eSIM on your device. Otherwise, please select "For Someone Else" at checkout to avoid issues with eSIM installation.
Have another question?
From
USD 1.25
Why Pelago?
- Trusted by millions of travellers
- Choose from 200,000+ activities
- Earn KrisFlyer miles with every booking
- A Singapore Airlines company
Get 10% off on the app with promo code APP10
Scan to download
Easy to install and usage smooth
eSIM has worked very well
Really easy to install (one click from WhatsApp confirmation pdf). 20GB is a good amount - and it doesn't seem to suck up an unreasonable amount of data. Added bonus is that I get Krisflyer points via Pelago + get a discount from flying SQ.
Everything’s Runs just smoothly! eSIM was provided in no time, instructions are clear and it has (until now) good connection.
Work as planned. Easy to install.
Overall good coverage in the city area, however in rural areas, coverage is intermittent