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- 한국어
- 日本語
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South Korea eSIM by Pelago
1/4
South Korea eSIM by Pelago
Planned activation date
This date is only an estimate and won't affect your eSIM's validity period.
Today
2 Nov
Tue
3 Nov
Wed
4 Nov
Thu
5 Nov
Fri
6 Nov
Sat
7 Nov
Sun
8 Nov
Highlights
Your Pelago eSIM goes where you go, so you can install it once and add eligible data plans for future trips, all from the same eSIM.
- Stay connected when you arrive: Install before your trip and connect when you reach your destination.
- Install once, reuse it: Keep your Pelago eSIM and add eligible plans for future trips.
- Hotspot supported: Share your mobile data with other devices when needed.
- Simple setup: Manage your eSIM and data plan directly through Pelago.
Already have a Pelago eSIM?
Your new eligible data plan will automatically be added to your existing Pelago eSIM. There's no need to install another one.
Pelago esim setup and usage guide
Your Pelago eSIM is reusable, so you can keep it installed and add eligible data plans for future trips
Install your eSIM through the Pelago app
Install your eSIM through the Pelago app by following the installation instructions provided in your booking. Installing the eSIM does not start your plan validity.Connect when you arrive
When you arrive at your destination, turn on your Pelago eSIM, select it for mobile data and enable Data Roaming.Keep and reuse your eSIM
Keep your Pelago eSIM installed for future plans and top-ups. The QR code can only be used once on one device.
Installing your Pelago eSIM for the first time
Open the Pelago app
Open the Pelago app and sign in using the account linked to your booking.Install eSIM
From the Pelago app's Explore page, select Install eSIM to begin the installation process. Follow the on-screen instructions while connected to stable Wi-Fi.Keep your eSIM switched off
Once installed, keep the Pelago eSIM switched off until you arrive at your destination.Turn on your eSIM when you arrive
When you arrive at your destination, turn on the Pelago eSIM and enable Data Roaming. Your eSIM will then connect to a supported local network.- ImportantInstalling your eSIM won’t start your data plan, but turning it on with data roaming before your trip may activate it if it connects to a supported network.
If you already have a Pelago eSIM
Open the Pelago app
Open the Pelago app and sign in. From the Pelago app's Explore page, select your existing eSIM to view your available data plans.Add a data plan
Select an eligible data plan or top-up for your existing Pelago eSIM. You do not need to install another eSIM.Turn on your eSIM when you arrive
When you arrive at your destination, turn on your Pelago eSIM and enable data roaming. Your eSIM will connect to a supported local network.
What's included
INCLUDED
Reusable Pelago eSIM
Mobile data according to the selected plan
4G/LTE/5G connectivity depending on location and network availability
Mobile hotspot support
Access to data usage and plan details through the Pelago app
NOT INCLUDED
Voice calls
SMS
Additional data beyond your selected plan
Customer reviews
Review summary
Powered by AICustomers highly recommend the South Korea eSIM for its seamless installation and reliability. Users praised the fast 5G speeds, excellent coverage, and prompt customer support, making it a convenient and efficient choice for travelers.
Additional information
Important note
Your data plan starts automatically when your eSIM first connects to a supported network in any covered country.
Must Know
- Your device must support eSIM and be carrier-unlocked.
- This is a data-only eSIM; voice calls and SMS are not included.
- Mobile hotspot/tethering is supported.
- Unlimited plans are subject to Fair Usage Policy; speeds may be reduced after the high-speed allowance is used.
- eKYC verification is not required.
- Start using your eSIM within one month of purchase.
Before you install
- Make sure your device supports eSIM and is carrier-unlocked. Refer to device list here.
- Connect to a stable Wi-Fi network before starting installation.
- Install the Pelago app and sign in using the account linked to your booking.
Installing your eSIM
- If this is your first Pelago eSIM, install it through the Pelago app and follow the on-screen instructions.
- If you already have a Pelago eSIM, you do not need to install another one.
- Installing your eSIM does not start your plan validity.
- Once installed, do not delete it from your device.
- Keep it switched off until you arrive at your destination.
Activating your eSIM
- Turn on your Pelago eSIM.
- Select the Pelago eSIM as your mobile data line.
- Enable data roaming for the Pelago eSIM.
- Allow your device a few moments to connect to a supported local network
- Open a messaging app or website to confirm your internet connection is working.
Your plan validity begins when the Pelago eSIM first successfully connects to a supported network at your destination.
Using your eSIM
- This is a data-only eSIM. Voice calls and SMS are not included.
- Internet-based calling and messaging apps such as WhatsApp, FaceTime and Telegram can be used with your mobile data.
- Mobile hotspot is supported.
- 4G/LTE/5G availability depends on local network coverage and your location.
- Actual connection speeds may vary due to local network conditions.
Check your data usage
- You can check your remaining data, plan validity and usage information in the Pelago app.
- Your eSIM will appear on the app home page after installation.
- Data usage shown by your device may differ slightly from the usage recorded by the mobile network.
Need more data?
- You can purchase additional data through the Pelago app.
- Your top-up will be added to your existing Pelago eSIM, so there is no need to install another eSIM.
- Use promo code PELESIM10OFF to enjoy 10% off an eligible top-up plan, capped at S$3.
- For more information, refer to our Pelago Help Centre.
Travelling again?
- Keep your Pelago eSIM installed after your trip.
- Eligible data plans for future destinations can be added to the same Pelago eSIM without requiring a new installation.
If you can't connect
Check that:
- the Pelago eSIM is switched on;
- the Pelago eSIM is selected for mobile data;
- Data roaming is enabled for the Pelago eSIM; and
- your device has connected to a supported local network.
If you are still unable to connect, toggle Airplane Mode or restart your device before contacting support.
Support
For booking, eSIM installation assistance, or connectivity-related issues, please refer to the following support channels:
- Pelago Help Centre: eSIM by Pelago
- Frewie Support: Frewie Quick Help
- Email: hello@frewie.com
Have your booking reference and device model ready when contacting support.
Location
Provider
South Korea
Frequently asked questions
What is an eSIM and how does it work in South Korea?
An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular plan without needing a physical SIM card. In South Korea, eSIMs can be used with compatible devices to access mobile networks, enabling you to stay connected without the hassle of swapping physical SIM cards.
How do I activate my eSIM in South Korea?
To activate your eSIM, you will typically need to scan a QR code provided by your eSIM provider, such as Pelago. This can usually be done through your device's settings under the cellular or mobile data section. Follow the on-screen instructions to complete the activation process.
Can I use my eSIM with multiple devices?
Generally, an eSIM can only be active on one device at a time. If you want to use the same eSIM on a different device, you may need to deactivate it on the current device first and then activate it on the new one. Always check with your eSIM provider for specific policies.
What should I do if I encounter issues with my eSIM?
If you experience issues with your eSIM, first try restarting your device. If the problem persists, check your device settings to ensure the eSIM is properly activated. You can also contact Pelago's customer support for assistance with troubleshooting.
Is my personal data secure when using an eSIM?
Yes, using an eSIM is generally secure. eSIM technology includes encryption and security features that protect your personal data. However, it's always important to follow best practices for data security, such as using strong passwords and being cautious with public Wi-Fi.
Which option should I select at checkout when I am asked "Who will this device be used for?"
Select "For myself" only if you are installing the eSIM on your device. Otherwise, please select "For Someone Else" at checkout to avoid issues with eSIM installation.
Have another question?
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Good connection throughout
All is good. Connected once I arrived at the destination.
Very good and fast. Very reliable
So far, it works well. It’s my second day in Seoul, and the internet speed is good – it’s 5G!
used it, no problem with connection
I think my friends and I lucked out with our tour! Our guide Yujin was so informative from pick up to the end of the tour. Yujin was so thoughtful and considerate when he noticed that the group was exhausted; during the trip back to Seoul, he got us back to our accommodation as soon as he can. My friends and I 100% recommend the tour and especially our guide!
Easy to set up on iPhone. Good coverage with 5G in most places.
Works great. Easy to install, operate and track usage