If you encounter issues with your eSIM, you can troubleshoot by restarting your device, checking your network settings, or ensuring that your device is updated to the latest software version. If problems persist, contact Pelago's customer support for assistance.
Easy and fast install. Good price. Worked great.
I opted for the 7-day 3GB data plan, which was a fantastic value-for-money deal. Although I faced a technical glitch initiallyâthe eSIM activated but the data wouldn't startâthe way the support team handled it was impressive. âI raised a ticket via their chat option, and the team assisted me immediately. I was sharing snapshots of my handset settings, and they consistently guided me through the troubleshooting process. Thanks to their quick and patient response, the internet was up and running within a few hours. âDespite the minor initial hurdle, the service was great. If you want a reliable team that actually helps when you're stuck, go for this!
Easy to access as a traveler
Seem less setup before reaching to Singapore and the service was activated as soon as we landed in Singapore. Excellent service
Perfect! Easy to install and use. Thank you, you made my day!
Great service easy to use