Nếu gặp sự cố với eSIM, bạn có thể khắc phục bằng cách khởi động lại thiết bị, kiểm tra cài đặt mạng hoặc đảm bảo thiết bị đã được cập nhật lên phiên bản phần mềm mới nhất. Nếu vấn đề vẫn tiếp diễn, hãy liên hệ với bộ phận hỗ trợ khách hàng của Pelago để được trợ giúp.
Easy and fast install. Good price. Worked great.
I opted for the 7-day 3GB data plan, which was a fantastic value-for-money deal. Although I faced a technical glitch initially—the eSIM activated but the data wouldn't start—the way the support team handled it was impressive. I raised a ticket via their chat option, and the team assisted me immediately. I was sharing snapshots of my handset settings, and they consistently guided me through the troubleshooting process. Thanks to their quick and patient response, the internet was up and running within a few hours. Despite the minor initial hurdle, the service was great. If you want a reliable team that actually helps when you're stuck, go for this!
Easy to access as a traveler
Seem less setup before reaching to Singapore and the service was activated as soon as we landed in Singapore. Excellent service
Perfect! Easy to install and use. Thank you, you made my day!
Great service easy to use