The Formula 1 Singapore Grand Prix 2026 will be held between 9 to 11 October 2026 in Singapore. Pelago is the Authorised Ticketing Partner (ATP) for Singapore GP.
Getting ready for the Formula 1 Singapore Airlines Singapore Grand Prix 2026? 🏎️
We’re here to help! This article answers frequently asked questions about receiving your Singapore Grand Prix tickets, including when your ticket will be ready and how you will receive it.
Need help with something else?
You can also refer to our other articles:
Singapore GP App: Learn how to download, log in to, and use the Singapore GP App
Access & Entry FAQs: Find information about entering the event and what you need on event day
Booking, Seats & General Information FAQs: Find information about your booking, seats, and booking policies
Receiving your ticket
I purchased a Formula 1 Singapore Airlines Singapore Grand Prix ticket through Pelago. When will I receive it?
How you receive your admission ticket depends on the type of ticket you purchased.
General Admission & Grandstand tickets
This includes General Admission, such as Walkabout tickets, and Grandstand tickets.
You will receive two separate emails from Pelago:
First email: Pelago booking confirmation
You will receive this email as soon as your booking is confirmed
It includes a PDF that confirms your Pelago booking
This PDF is not your admission ticket. You cannot use it to enter the Singapore Grand Prix
Sample of first email confirmation for General Admission & Grandstand tickets:
Second email: Mobile ticket instructions
You will receive another email from September until 1 week before the event
This email will include a PDF guide with instructions on how to:
Download the Singapore GP App
Log in to the Singapore GP App
Access your mobile ticket
Your admission ticket will be available in the Singapore GP App. You must use the mobile ticket in the Singapore GP App to enter the event. Screenshots of tickets will not be allowed for admission.
Sample of second email confirmation for General Admission & Grandstand tickets:
Hospitality & Super Pit Grandstand tickets
These ticket types require a physical ticket for admission. You will not be able to access or use your ticket through the Singapore GP App.
You will receive two separate emails from Pelago:
First email: Pelago booking confirmation
You will receive this email as soon as your booking is confirmed
It includes a PDF that confirms your Pelago booking
This PDF is not your admission ticket. You cannot use it to enter the Singapore Grand Prix
Sample of first email confirmation for Hospitality & Super Pit Grandstand tickets:
Second email: Physical ticket collection information
You will receive information on how to collect your physical ticket from September until 1 week before the event. The exact collection details will be shared closer to the event date
The information will include:
Collection date
Collection time
Collection location
Please keep a lookout for an email from Pelago with the ticket collection details.
You must collect your physical ticket and present it for admission to the Formula 1 (F1) Singapore Airlines Singapore Grand Prix 2026
Note: Only Super Pit Grandstand and Hospitality tickets require physical collection. Pit Grandstand tickets (e.g. "1-Day Pass – Pit Grandstand") are standard Grandstand tickets and are delivered as mobile tickets via the Singapore GP App.
I have not received my Pelago booking confirmation. What should I do?
You will receive a Pelago booking confirmation email as soon as your booking is confirmed.
If you have not received the email:
Check your Junk or Spam folder
Check that you are checking the email address used for your Pelago booking
If you still cannot find the email, please contact us and we will be happy to help
Please note: Your Pelago booking confirmation is not your admission ticket for the Formula 1 (F1) Singapore Airlines Singapore Grand Prix 2026
If you have a Walkabout or Grandstand ticket, you will receive a separate email with instructions for accessing your mobile ticket in the Singapore GP App.
If you have a Hospitality or Super Pit Grandstand ticket, you will receive separate information about collecting your physical ticket.
Mobile tickets: Walkabout & Grandstand
This section applies to Walkabout and Grandstand ticket holders only.
Hospitality and Super Pit Grandstand ticket holders do not receive mobile tickets. These tickets require physical collection
When will I receive the mobile tickets through the Singapore GP App?
Your mobile ticket will be available from September until 1 week before the event.
You will receive 2 emails when your mobile ticket is ready:
Email from Pelago: This email will let you know that your mobile ticket is ready. It will also include a PDF guide with instructions on how to download the Singapore GP App and log in.
Email from Singapore Grand Prix (do_not_reply@singaporegp.sg): The subject line will read "BeMyGuest Pte. Ltd. is transferring Formula 1 Singapore Grand Prix ticket(s) to you". This email confirms that your mobile ticket is ready and your ticket transfer has been initiated in the Singapore GP App.
You must accept the ticket transfer before your ticket appears in your Singapore GP App account.
Important: Do not forward the Singapore Grand Prix transfer email to other attendees.
The ticket will only appear in the recipient's Singapore GP App after it has been accepted through the app's transfer system. Forwarding the email alone will not transfer the ticket.
If you are giving the ticket(s) to someone else, you must first accept the transfer in the app, then use the Transfer Tickets feature to send it to the intended attendee.
About the Singapore GP App
Walkabout and Grandstand tickets are available as mobile tickets through the Singapore GP App.
For help with using the Singapore GP App, including logging in, accepting a ticket transfer, and accessing your tickets, please refer to our Singapore GP App article.
Physical tickets: Hospitality & Super Pit Grandstand
This section applies to Hospitality and Super Pit Grandstand ticket holders only.
How can I collect my physical ticket?
Hospitality and Super Pit Grandstand tickets will require physical passes for admission. You will not be able to access or use these tickets through the Singapore GP App.
You will receive information about physical ticket collection from September until 1 week before the event. The collection information will include:
Collection date
Collection time
Collection venue - Suntec Singapore Convention & Exhibition Centre
Please keep a lookout for an email from Pelago with the ticket collection details.
You must collect your physical ticket and present it for admission to the Singapore Grand Prix.
What if I cannot collect my tickets personally?
Please reach out to us via Chat and we'll be happy to assist you further!
About Singapore GP e-tickets
Why the switch to E-Tickets?
The Formula 1 Singapore Airlines Singapore Grand Prix is one of many events that has made the switch to electronic tickets, beginning with a trial with general walkabout and grandstand tickets. This is in line with the current practice across various industries.
Furthermore, with e-tickets readily available on a mobile device, patrons can access their tickets whenever it is required. This eliminates the need for an additional trip prior to the event to collect a physical ticket and reduces the possibility of tickets being mishandled while being couriered. E-tickets also have the added advantage of being more environmentally friendly.
All information regarding the event is subject to changes by the event organiser without prior notice.