The Singapore GP App is used to access mobile tickets for Walkabout and Grandstand ticket holders.
If you have a Hospitality or Super Pit Grandstand ticket, you will not receive a mobile ticket. Your ticket requires physical collection. Please refer to our article on Ticket Delivery [here] for more information.
For full instructions on using the Singapore GP App, you may refer to the official mobile ticket guide [here].
About the Singapore GP App
Do I need the Singapore GP App to access my ticket?
If you have a Walkabout or Grandstand ticket, your admission ticket will be available as a mobile ticket through the Singapore GP App. You will need to present the mobile ticket in the app when entering the event.
Screenshots of mobile tickets will not be accepted for admission.
Hospitality and Super Pit Grandstand tickets are physical tickets and will not be available through the Singapore GP App.
For more information about when and how you will receive your ticket, please refer to our Ticket Delivery article [here].
Downloading and logging in to the Singapore GP App
How do I download the Singapore GP App?
If you have a Walkabout or Grandstand ticket, you will need the Singapore GP App to access your mobile ticket.
You can download the Singapore GP App here:
Android: [Download from Google Play]
Once downloaded, open the App and follow the instructions to create an account or log in.
Which email address should I use to create an account for the Singapore GP App?
Please use the email address that received the Singapore Grand Prix ticket transfer email.
The transfer email will be sent from Singapore Grand Prix at do_not_reply@singaporegp.sg, with the subject line: “Encounters Pte. Ltd. is transferring Formula 1 Singapore Grand Prix ticket(s) to you”.
If the email address that received this transfer email is different from the email address used for your Pelago booking, please log in to or register for the Singapore GP App using the email address that received the transfer email. This is the account to which your ticket has been transferred.
I am having trouble creating an account or logging in to the Singapore GP App. What should I do?
If you are experiencing issues with:
Creating a Singapore GP App account
Logging in to your account
Receiving your verification email or verification code
Resetting your password
Accessing a locked account
Please first check that you have entered the correct email address and check your Junk or Spam folder for any verification or account-related emails.
As the Singapore GP App and Singapore GP accounts are managed directly by Singapore GP, the fastest way to get assistance with account or login-related issues is to contact the Singapore GP team directly through their Contact Us page.
Accessing you Mobile e-Tickets
How do I access my Mobile Tickets?
Once your ticket transfer has been initiated:
Log in to the Singapore GP App using the email address that received the Singapore Grand Prix ticket transfer email
Go to"My Tickets"
Select "Transfer History"
Select "Received Tickets"
Look for the ticket under "Pending Acceptance"
Tap Accept, followed by "Yes"
Once you have successfully accepted the ticket(s), your can find your Mobile Tickets under "My Tickets"
You must accept the transfer before the ticket becomes available for use in the app. Screenshots of tickets will not be accepted for admission.
Why can't I see anything under Transfer History?
If you do not see any tickets under Transfer History, this may be because your tickets have not been sent yet or because you are not the main ticket purchaser.
If you were the one who purchased the tickets from Pelago:
Mobile tickets are sent in batches
Please rest assured that your tickets will be sent from September until 1 week before the event date
If someone else purchased the tickets for you:
The tickets are first sent to the main ticket purchaser
If the booking includes multiple tickets, the main ticket purchaser can then transfer individual tickets to the other people in the booking
You will only see a ticket under Transfer History after the main ticket purchaser has transferred it to you
Transferring tickets to another attendee
Can I transfer my Singapore Grand Prix ticket to someone else?
Yes. Once you have accepted your ticket in the Singapore GP App, you can use the Transfer Tickets feature to send the ticket to another attendee.
Please do not simply forward the original Singapore Grand Prix transfer email. Forwarding the email will not transfer ownership of the ticket to another attendee.
Instead:
Accept the original ticket transfer in your Singapore GP App.
Select the ticket you want to transfer.
Use the Transfer Tickets feature.
Enter the intended attendee's details and complete the transfer through the app.
The recipient will then need to accept the ticket transfer through the Singapore GP App.
How do I transfer my ticket(s) to another person?
If you purchased multiple tickets from Pelago, you can transfer ticket(s) to the other people in your booking through the Singapore GP App.
The transfer has 2 steps:
Step 1: Main ticket purchaser transfers the ticket(s)
These steps are for the person who purchased the tickets from Pelago:
Open the Singapore GP App
Go to "My Tickets" and tap "Transfer Tickets"
Enter the recipient's name and email address
Select the ticket(s) you want to transfer
Review the selected ticket(s)
Check the agreement box and tap Transfer Tickets
Step 2: Ticket recipient accepts the ticket(s)
After the transfer is completed, the recipient will receive an email notification. Email subject: “[Name] is transferring Formula 1 Singapore Grand Prix ticket(s) to you”
The recipient must:
Create a Singapore GP App account using the same email address that the ticket was transferred to
Log in to the Singapore GP App
Go to Transfer History
Find the transferred ticket
Accept the ticket transfer
Once the recipient accepts the transfer:
The main ticket purchaser will receive an email confirming that the transfer was accepted
The recipient becomes the new ticket holder
The main ticket purchaser can no longer manage or access that ticket
How do I check the transfer status?
You can check your ticket transfer status under "Transfer History" in "My Tickets".
The main ticket purchaser or person transferring the ticket will also receive an email notification when the recipient accepts or rejects the ticket transfer request.
Transfer statuses:
Pending Acceptance: The recipient has not accepted the transfer yet
Completed: The recipient has accepted the transfer
Rejected: The recipient rejected the transfer
Cancelled: The sender cancelled the transfer before the recipient accepted it
Expired: The recipient did not accept the transfer before the event
What if I accidentally transferred the ticket to the wrong person?
If you transferred the ticket to the wrong person and they have not yet accepted it, you can cancel the transfer. However, if the recipient has already accepted the ticket, the transfer is final, and you will not be able to cancel it.
Can I cancel my ticket transfer if I change my mind before the transfer is accepted?
Yes, if you decide to cancel your ticket transfer before the recipient has accepted it, you can do so at any time. Once the transfer is accepted, you will no longer have control over the ticket.
What happens if the recipient doesn't accept the transfer?
If the recipient doesn't accept the ticket transfer, the transfer is considered pending acceptance. The original purchaser will retain ownership of the ticket and can either transfer it to someone else or cancel the pending transfer.
What happens if the recipient doesn’t accept and rejects the transfer?
If the recipient rejects the transfer, the ticket will remain with the sender, and the transfer will be cancelled.
I purchased multiple tickets. Can I transfer individual tickets to different attendees?
Yes. If you have multiple tickets, you can select individual tickets when using the Transfer Tickets feature and transfer them to different attendees.
This means you do not need to transfer all tickets in your booking to the same person.
Can different days of a multi-day ticket be transferred to different people?
Yes. Individual days may be transferred to different attendees through the Singapore GP App, subject to the Formula 1 Singapore Airlines Singapore Grand Prix 2026 Terms of Use.
Can I transfer a ticket to a child?
Yes. There is no age restriction for transferring a ticket to a child.
However, a Letter of Authorisation is required for:
Children below 12 years old attending with a Walkabout or Grandstand ticket
Children below 18 years old attending with a Hospitality or Super Pit Grandstand ticket
This requirement applies regardless of whether the child is accompanied by their parent/legal guardian or another adult.
Please refer to the Singapore Grand Prix Terms of Use for further information.
Using multiple tickets on one device
Does each attendee need to have their ticket on their own phone?
No. One person can keep multiple tickets in their Singapore GP App and present the tickets for the group from the same device.
However, for a quicker entry experience, we recommend that each attendee downloads the Singapore GP App and has their own ticket available on their device where possible.
If you would like each attendee to hold their own ticket, you can use the Transfer Tickets feature in the Singapore GP App to transfer the individual tickets to them.
Please remember that screenshots of tickets will not be accepted for admission.
Need help with something else?
For more frequently asked questions about mobile tickets, you can refer to the Singapore GP website FAQ [here].
You can also refer to our other articles on Formula 1 (F1) Singapore Airlines Singapore Grand Prix 2026:
Ticket Delivery: Find out when and how you will receive your Singapore Grand Prix tickets
Access & Entry FAQs: Find information about entering the event and what you need on event day
Booking, Seats & General Information FAQs: Find information about your booking, seats, and booking policies






