About KrisFlyer Exclusive Deals (KFE)
What are KrisFlyer Exclusive Deals (KFE)?
KFE is a programme that offers exclusive promotions only for customers who are KrisFlyer members and are logged in to their KrisFlyer accounts. These deals allow you to enjoy special offers without needing to redeem KrisFlyer miles.
How is KrisFlyer Exclusive Deals (KFE) different from KrisFlyer Experiences?
KFE: Offers exclusive promotions for logged-in KrisFlyer members, and payment can be made using standard payment methods at checkout. Miles redemption is not required.
KrisFlyer Experiences: Focuses on curated experiences that can only be purchased using KrisFlyer miles as a form of payment. For more information on KrisFlyer Experiences, refer to 'KrisFlyer Experiences FAQ'
Identifying KrisFlyer Exclusive (KFE) Deals
How do I know if a product offers KrisFlyer Exclusive (KFE) Deals ?
You can identify KFE products in the following ways:
Blue "KrisFlyer" banner on product options - Product listings that are part of KFE will display a blue banner indicating it is an exclusive deal
KrisFlyer Exclusives filter on product pages - Located just below the availability calendar, the ‘KrisFlyer Exclusives’ filter lets you easily view all options included in the KFE programme, helping you find deals available exclusively for KrisFlyer members
KrisFlyer Exclusive (KFE) Deals Redemption & Payment
Do I have to redeem KrisFlyer miles to be eligible for KrisFlyer Exclusive (KFE) Deals ?
No, you only need to be logged in to your KrisFlyer account at the point of booking. You can use the available payment options at checkout.
I am facing issues logging in to my KrisFlyer account
If you encounter login issues, please refer to our article 'I cannot log in to my KrisFlyer Account' for self-help steps.
Managing KrisFlyer Exclusive Deals (KFE) Bookings
I would like to make changes to my KrisFlyer Exclusive booking
Changes are subject to the terms of the product. To learn more about how to manage your booking, please refer to our collection 'How to manage your booking'
I would like to cancel my KrisFlyer Exclusive booking
Cancellations are subject to the specific policy of the product you purchased. For more details on cancelling your KFE booking, please refer to the product’s cancellation policy or our article, 'How do I cancel my booking?'