Pelago

Where can I find my Booking ID?

What is Pelago's Cancellation Policy?

How do I cancel my booking?

What happens after I book?

What does my booking status mean?

How can I change the activity date or time of my booking?

Can I be refunded if I was late or missed my booking?

Provider has not contacted me for my pick-up details

Why is the amount I paid higher than the price shown on the activity page?

Guides to help you understand booking details, cancellation policies, and next steps after confirmation

Managing my Booking

Find answers and get help from Intercom Support and Community Experts

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